To protect and defend the United States against terrorist and foreign intelligence threats, to uphold and enforce the criminal laws of the United States, and to provide leadership and criminal justice services to federal, state, municipal, and international agencies and partners.
Public Service is a public trust. For the FBI, this means that the public has committed to our care the safety of our Nation and the defense of our Constitution. To sustain that trust and to meet our resulting obligations, we must adhere strictly to our core values of: Rigorous obedience to the Constitution, Respect, Compassion, Fairness, Integrity, Accountability, and Leadership.
Division: Richmond Field Office
Location: Richmond, Virginia
Working Hours: 8:15 a.m. - 5:00 p.m.
GS 07: $45,192.00 - $58,754.00
GS 09: $54,032.00 - $70,236.00 KEY REQUIREMENTS
U.S. Citizenship Required
Must be able to obtain a Top Secret-SCI clearance. DUTIES:
Assists senior IT Specialists in overseeing the online information systems and microcomputer operations within the field office.
Provides technical support to all levels of personnel concerning the implementation and daily operations of the computer systems and individual microcomputer functions within the office.
Participates in testing and debugging various aspects of online systems programs and providing feedback to FBIHQ specialists concerning possible changes or modifications.
Serves as point of contact for user complaints concerning computer malfunctions.
Utilizes standardized procedures and/or operates microcomputer to make periodically scheduled retrievals of reports and listings for users.
Please make sure your specialized experience/requirement(s) can be identified in your resume.
All applicant’s must possess one year of Specialized Experience (SE) at the GS 5 grade level.
SE is: (GS 5 or GS 7, respectively).
Provided routine advice and/or guidance regarding administrative and/or technical matters related to IT programs and/or services.
Diagnosed routine system problems by analyzing issues.
All applicant’s must possess one year of Specialized Experience (SE) at the GS 7 grade level.
Provided technical support to office personnel.
Diagnosed system problems and replaced/repaired system components.
Participated in testing and/or debugging on-line system programs.
Maintained/modified basic programming tasks.
Applicants must meet the qualification requirements by the closing date of this announcement.
Education may be substituted for Specialized Experience (SE) as follows:
GS 7: Applicants must have one (1) full year of graduate level education or superior academic achievement (SAA). SAA is based on: (1) the cumulative grade point average of 3.0 or higher upon completion of your four year (bachelor's) degree; (2) class standing-must be in the eh upper third of the graduating class; or (3) honor society membership.
GS 9: Applicants must have two (2) full years of progressively higher level graduate education OR Master's degree OR equivalent graduate degree (such as LL.B or J.D.).
All degrees must be from an accredited college or university.
Qualifying education must show major study (progressive course work leading to a major) in computer science, information science, information systems management, mathematics, statistics, operations research, or engineering, or course work which required the development or adaptation of computer programs and systems and provided knowledge equivalent to a major in the computer field.
Education completed in foreign colleges or universities may be used to meet the above requirement provided you can show that the foreign education is comparable to that received in an accredited educational institutional in the U.S.
This position is designated as "emergency". As an "emergency" employee, you may be expected to report to work during periods of adverse weather conditions or other types of emergency situations when it is announced that an "unscheduled leave policy" is in effect or that federal agencies are closed in your immediate vicinity.
Applicants must possess a valid driver's license for state of residence, as well as obtain a government license for the operation of government vehicles, if selected for this position.
Some travel may be required.
Work requires strenuous physical exertion such as climbing tall ladders or towers, lifting heavy objects in excess of fifty pounds, and crouching or crawling in small work areas. HOW YOU WILL BE EVALUATED:
Your application will be evaluated and rated under the FBI's Candidate Rating Procedures. Your resume and supporting documentation will be used to determine whether you meet the job qualifications listed in this announcement. If you are basically qualified for this job, your resume and supporting documentation will be compared to your responses on the online assessment questionnaire. If you rate yourself higher than is supported by your application materials, your responses may be adjusted and/or you may be excluded from consideration for this job. Your application will then be placed in one of three categories: Best Qualified, Highly Qualified, or Qualified. Names of candidates in the best qualified category will be sent to the hiring official for employment consideration. Candidates within the best qualified category who are eligible for veteran preference will receive selection priority over non-veteran preference eligibles.
All applicants will be rated on the following Competencies:
Computers and Electronics
High self-assessment in the vacancy questions that is not supported by information in your resume, and/or supporting documents may eliminate you from best-qualified status or result in a lowered score.
Additional details on the application process can be found at the "How To Apply" section of this announcement.
To preview questions please click here .
The FBI offers a comprehensive benefits package that includes, in part, paid vacation; sick leave; holidays; telework; life insurance; health benefits; and participation in the Federal Employees Retirement System. This link provides an overview of the benefits currently offered to Federal employees: Benefits
ADDITIONAL SELECTIONS MAY BE MADE FROM THIS ANNOUNCEMENT TO FILL POSITIONS WITHIN THE SAME DIVISION WHEN THE POSITION INCLUDES SUBSTANTIALLY THE SAME DUTIES AND RESPONSIBILITIES AND QUALIFICATIONS.
Policy has been implemented wherein support employees entering a position through a competitive OR non-competitive action may be precluded from moving to another position within the Bureau by means of reassignment or change to a lower grade for a minimum of 12 months. This policy does not apply to probationary employees. Probationary employees are generally precluded from being considered for all job opportunities until their 12-month probationary period has concluded.
Candidates are ineligible to apply if currently on a Performance Improvement Plan (PIP); or have failed a PIP and are currently awaiting the final action by your Human Resources Office.
A Performance Improvement Plan (PIP) is a 90-day written developmental plan for an employee whose performance on one or more critical elements is rated "Unacceptable".
All selectees, with the exception of current FBI employees, will be required to serve a one-year probationary period.
Relocation expenses will be borne by the selectee, except FBI employees returning from Legat assignment.
Generally, following a COST TRANSFER you will be eligible for transfer after completing three years in the assignment. Additionally, NO COST TRANSFER require a one-year assignment commitment to be eligible for further FBI transfers.
Veterans' Preference: If you are entitled to veterans' preference, you should indicate the type of veterans' preference you are claiming on your resume. Your veterans' preference entitlement will be verified by the employing agency.
For 5-point veterans' preference, please provide your DD-214 (Certificate of Release or Discharge from Active Duty); official statement of service from your command, if you are currently on active duty; or other official documentation (e.g., documentation of receipt of campaign badge or expeditionary medal) that proves your military service was performed under honorable conditions.
For 10-point veterans' preference, please submit a Standard Form (SF) 15, Application for 10-Point Veteran Preference, and other required documentation identified on the SF-15 to support your preference claim.
For further information on how to claim veteran's preference please go to Veteran's Preference
Applicants should keep their contact information updated on the USAJOBS registration page.
Identification of promotion potential in this announcement does not constitute a commitment or an obligation on the part of management to promote the employee selected at some future date. Promotion will depend upon administrative approval and the continuing need for an actual assignment and performance of higher-level duties.
Management has the prerogative to select at any grade for which this position has been announced.
Applicants must be U.S. citizens and consent to a complete background investigation, urinalysis, and polygraph. You must be suitable for Federal employment; as determined by a background investigation. Only those candidates determined to be best qualified will be contacted to proceed in the selection process.
The FBI is in the Executive Branch of the federal government. It is one of the components of the Department of Justice (DOJ). The FBI is the principal investigative arm of the DOJ. All FBI positions are in the excepted service.
The FBI welcomes and encourages applications from persons with physical and mental disabilities and will reasonably accommodate the needs of those persons. If you need a reasonable accommodation for any part of the application and hiring process, please contact the person on the extension provided above. The decision on granting reasonable accommodation will be on a case-by-case basis. The FBI is firmly committed to satisfying its affirmative obligations under the Rehabilitation Act of 1973, to ensure that persons with disabilities have every opportunity to be hired and advanced on the basis of merit.
The FBI is an Equal Opportunity Employer and all qualified applicants will receive consideration for this vacancy. Except where otherwise provided by law, selection will be made without regard to, and there will be no discrimination because of color, race, religion, national origin, political affiliation, marital status, parental status, physical or mental disability, genetic information, age, sex, sexual orientation, membership or nonmembership in an employee organization, or on the basis of personal favoritism, or any other non-merit factors.