Applications & BPO Sales Support Sr. Advisor
Dell - Lincoln, NE

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Applications & BPO Sales Support - Sr. Advisor – Lincoln, Nebraska

Dell, Inc. is a worldwide provider of information technology services and business solutions to a broad range of clients. We are currently looking for an Applications & BPO Sales Support - Sr. Advisor to join our team in Lincoln, Nebraska.

Role Responsibilities
Support sales organization through customer, operational and business support. Responsible for serving as primary interface between sales and other operational functions developing sales processes and procedures relating to online/offline order administration, order fulfillment and communication. Evaluates and implements improvements to sales programs and processes including: anticipating demands, account management, leads, planning and prioritization, closing strategies, pricing and margin strategies, sales automation, tools and reporting programs.

  • Provides pre-sales and/or post-sales operational support.
  • Manages order fulfillment.
  • Researches customer or order problems, and delivers solutions working cross-functionally to resolve.
  • Liaises between the customer/partner and sales organization.
  • Focuses on delivering a positive customer or partner experience.
  • Facilitates product and sales information flow.
  • Drives sales operations process improvements.
  • Serves as interface for order status and handles order escalation and SKU management.
  • May serve as primary interfaces with other internal functions, based on BU and/or regional requirements.
  • May be responsible for influencing sales behavior and capabilities.
Requirements

Preferences

Company Description
With more than 100,000 team members globally, we promote an environment that is rooted in the entrepreneurial spirit in which the company was founded. Dell’s team members are committed to serving our communities, regularly volunteering for over 1,500 non-profit organizations. The company has also received many accolades from employer of choice to energy conservation. Our team members follow an open approach to technology innovation and believe that technology is essential for human success.

Why work with us?
  • Life at Dell means collaborating with dedicated professionals with a passion for technology.
  • When we see something that could be improved, we get to work inventing the solution.
  • Our people demonstrate our winning culture through positive and meaningful relationships.
  • We invest in our people and offer a series of programs that enables them to pursue a career that fulfills their potential.
  • Our team members’ health and wellness is our priority as well as rewarding them for their hard work.
Dell is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: Dell is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Dell are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Dell will not tolerate discrimination or harassment based on any of these characteristics.

Life At Dell
Equal Employment Opportunity Policy

Dell - 23 months ago - save job - block
About this company
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Since 1985, Dell has played a critical role in enabling more affordable and accessible technology around the world. As an end-to-end...