NOC Tech Analyst II United Information Technologies -
Gardner, KS
This position is responsible for participating in the day to day operations of the 7X24 Network Operations Control Center.
Provide proactive and reactive network surveillance, troubleshooting, coordination and restoration of service affecting or potentially service affecting network events/issues.
Provide technical assistance to field maintenance personnel.
Provide trouble tracking, coordination, notification, escalation and documentation to resolve events/issues, efficiently minimizing customer impact.
Accomplish prime objectives under the direction and guidance of a more experienced network controller or a supervisor.
This position requires effectiveness in a stressful environment.
Minimum 3 years experience in networking management technologies and environments.
Associate degree in telecommunications related area or equivalent certification or experience.
Working knowledge of network management methodologies, network operations environments and STV provided services that include transmission facilities, switching equipment, intelligent elements, remote surveillance, support equipment and systems.
Understanding of network practices and procedures.
United Information Technologies - 2 years ago
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