Front Desk Service Agent
Comfort Inn and Suites Murrieta Near Temecula Area - Murrieta, CA

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Hotel Front Desk Agent - Comfort Inn and Suites Murrieta

Do you have great work experience at companies like McDonalds, Burger King, In-N-Out Burgers, Rubios, Pick Up Sticks, Chick-fil-A, Jack-In-The-Box, Carl's Jr, Wendy's, Target, Kohl's?

This is time to upgrade your career and transition to hotel industry by working at this Award Wining Comfort Inn and Suites Murrieta!

Job Purpose: Serves guests by completing registration; controlling room assignments. Answer incoming calls and provide reserversation services. Accounts for daily revenue by organizing and verifying receipts; identifying and correcting discrepancies; posting accounts. MAKE HOTEL GUEST FEEL WELCOMED!

Duties:
  • Welcomes guests by greeting them; answering questions; responding to requests.
  • Registers guests by obtaining or confirming room requirements; verifying preregistration; assigning room; obtaining information and signatures; issuing door cards.* Provides information to guests by answering inquiries regarding hotel and other services guests may require, such as entertainment, shopping, business, and travel.
  • Makes hotel and other reservations by entering or telephoning requirements; checking availability; confirming requirements.
Reconciles daily revenue by sorting, organizing, and verifying receipts; identifying, researching, and correcting discrepancies.

  • Prepares daily audit reports using in house computer system.
  • Protects assets by ensuring adherence to internal control policies and guidelines.
  • Maintains safe work environment by following organization standards and legal regulations; notifying authority of potential risks.
  • Updates job knowledge by participating in educational opportunities.
  • Accomplishes organization goals by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments. * Perform some laundry duties on down time.
MUST be available on Weekends and holidays

Skills/Qualifications:
Customer Service, People Skills, Quality Focus, Professionalism, Energy Level, Multi-tasking, Dependability, Thoroughness, Phone Skills, Data Entry Skills, Listening, Documentation Skills, Reporting Skills, Problem Solving, General Math Skills, Verbal Communication, Independence. 4 to 5 shifts a week Weekends Hours varies

MUST be available on Weekends and holidays

Monster - 13 months ago - save job - block