Technical Writer
Cloudera - San Francisco, CA

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Are you a talented, experienced technical writer who loves to write about highly technical subjects and is known for your excellent technical writing skills? Are you customer oriented and passionate about making sure your documentation helps your customers successfully do their jobs? Would you like to work at a rapidly growing start-up company with smart, hardworking, and friendly support engineers and software developers? Cloudera is looking for an excellent technical writer who can write high-quality documentation that enables our customers to use Hadoop and Cloudera applications to manage large data clusters. If you enjoy solving the puzzle of how to present complex, technical information in comprehensive, well organized, and easy to understand documentation, then this is the job and company for you.

Write guides for a software developer audience that explain how to write applications that use Hadoop and its related technologies.

Write installation, configuration, and administration guides for Linux-based Hadoop.

Write installation and user guides for Cloudera Manager, a web-based management and monitoring tool for Hadoop clusters.

Write technical content for customer support documentation.

Required Skills:
Excellent writing and editing skills. You must have extensive experience writing installation guides, user guides, system administrator guides, or run books for technical audiences such as developers, system administrators, or data cluster operators.

3+ years experience writing technical documentation for a software developer audience.

3+ years experience writing technical documentation for Information Technology (IT) administrators or software developers.

Experience documenting SQL database products.

Experience using Linux (Red Hat Enterprise, Ubuntu, or SUSE).

Knowledge of typical IT or data cluster job tasks, or better yet, experience doing them.

Excellent communication and teamwork skills, along with the ability to adapt to various methods of obtaining information from subject matter experts.

Ability to be flexible and to adapt to changing responsibilities, situations, tools, and requirements.

Ability to learn new technical subject matter quickly.

Ability to work as a self starter who can work in a fast-paced, agile, and collaborative work environment with minimal supervision.

Strong Pluses:
Experience documenting Java applications.

Experience documenting APIs.

Experience with Hadoop or Hadoop-related projects.

Experience documenting management applications such as Oracle Enterprise Manager, MySQL Enterprise Monitor, or VMWare vCenter.

Experience documenting or using open source products.

Experience using XML/DITA or a wiki for writing and delivering documentation.

Experience using github or other source control system.

Experience working in an agile-style development environment.

Experience writing blogs, or interest and ability to learn how.

Writing samples and references are required.

About this company
"Cloudera's Distribution for Hadoop provides Apollo Group with the key functionality we need to take full advantage of Hadoop for...