Human Resources Specialist GS-11/12
Small Business Administration - Washington, DC

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Are you motivated by helping people? Do you enjoy challenging but satisfying work? Why search any longer -- we have just the opportunity that you've been looking for! Small Business Administration's Office of Disaster Assistance (ODA) is a highly motivated and diverse team that seeks talented people to help families and businesses rebuild their lives after disasters. Come join us and make a difference.

You will serve as a Human Resources Specialist for the Office of Disaster Assistance (ODA), Office of Disaster Strategic Engagement and Effectiveness (ODSEE) in Washington, DC. This position provides ongoing advisory services to ODA centers and supports managers and employees in applying employee relations and performance management concepts, principles, and practices.

Additional selections may be made from this announcement if identical vacancies occur within 180 days from the closing date.

  • If selected, your work schedule will be seasonal. Depending upon the level of disaster activity, you may be placed in a non-pay status if there is insufficient work. However, the work of this position will most likely require you to essentially work full-time throughout the year.
IMPORTANT NOTES:
  • The Term Appointment does not confer competitive status, or reinstatement rights, on the individual selected. You may be promoted or reassigned to another position within SBA's Office of Disaster assistance; however, you may not be appointed non-competitively to another Federal position. You will initially be given a Term Appointment exceeding one year. If all other conditions of employment are met, this appointment may be extended, in increments, up to a total of four (4) years .
  • Especially during times of substantial disaster activity, you may be required to work substantial compensated overtime up to seven days a week and twelve to fourteen hours a day, work various shifts, and travel to disaster field offices.
  • You may be required to travel with little or no advance notice.
  • You may encounter hazardous working and/or living conditions, for example, no water or electricity and/or minimal lodging facilities.
  • Relocation expenses will not be paid.
  • A valid driver’s license may be required.
KEY REQUIREMENTS

U.S. citizenship is required.

You must be able to obtain and maintain a Government travel credit card.

Background investigation and credit check are required.

You may be required to complete a one-year trial period.

DUTIES:
You will provide support to managers and employees in performance management; assist management and agency representatives in drafting/finalizing letters pertaining to disciplinary and adverse action cases; provide ongoing advisory services to ODA centers while workly jointly to investigate and resolve workplace issues and disputes.

QUALIFICATIONS REQUIRED:
Generally, time in Non-Pay status is not creditable towards the specialized experience requirement listed below.

You must meet all qualification requirements by the closing date of this announcement.
You may qualify based on experience, education or a combination of both.

Experience:
To receive proper credit please indicate the month and year as well as the average hours worked per week for each employer. You must address the specific specialized experience required for each grade level of this position on your resume or application or you will be rated “Ineligible” for that grade level.

GS-11: To qualify you must have at least 1 full year (52 weeks) of specialized experience equivalent in difficulty and complexity to the GS-09 level in the Federal service that has equipped you with the particular knowledge, skill, and ability to perform successfully in this position. This experience may have been gained in a Non-Federal service position. This Specialized Experience must include:

  • Advising and assisting managers and supervisors in their day-to-day relations with their employees in areas such as employee conduct, discipline, and employee consultation.
  • Consulting with supervisors on the establishment of standards and performance appraisals and recognition programs.
  • Drafting preliminary employee relations reports and correspondence for review that cite misconduct charges, disciplinary actions, and grievance procedures.
GS-12: To qualify you must have at least 1 full year (52 weeks) of specialized experience equivalent in difficulty and complexity to the GS-11 level in the Federal service that has equipped you with the particular knowledge, skill, and ability to perform successfully in this position. This experience may have been gained in a Non-Federal service position. This Specialized Experience must include:

  • Advising and assisting managers and supervisors in their day-to-day relations with their employees in areas such as employee conduct, discipline, and employee consultation.
  • Consulting with supervisors on the establishment of standards and performance appraisals and recognition programs.
  • Drafting preliminary employee relations reports and correspondence for review that cite misconduct charges, disciplinary actions, and grievance procedures.
  • Explaining rules and regulations to employees to help them understand their rights and obligations.
OR

Education:
If qualifying based on education, you must submit transcripts by the closing date.

GS-11: Ph.D or equivalent doctoral degree, OR 3 full years of progressively higher level graduate education leading to such a degree, OR LL.M., if related.

GS-12: There is no educational substitute.

ELIGIBILITY INFORMATION:
1. Interagency Career Transition Assistance Plan (ICTAP) or Career Transition Assistance Plan (CTAP):
If you are claiming CTAP/ICTAP eligibility, provide a copy of your most recent annual performance appraisal (which must show at least a "fully successful" rating or equivalent), and proof of eligibility, i.e., a RIF separation notice or Certification of Expected Separation, and SF-50 noting current position, grade level, and duty location. CTAP/ICTAP eligibles must be placed in the "Well Qualified" category or higher in order to be given priority consideration. Information about CTAP and ICTAP eligibility is also on OPM's Career Transition Resources website at: CTAP/ICTAP .
2. If you are a veteran with preference eligibility and you are claiming 5-point veterans' preference, you must submit a copy of your DD-214 or other proof of eligibility. If you are claiming 10-point veterans' preference, you must submit an SF-15, "Application for 10-Point Veterans' Preference" plus the proof required by that form by the closing date.
3. If you are a male applicant who was born after 12/31/59 and are required to register under the Military Selective Service Act, the Defense Authorization Act of 1986 requires that you be registered or you are not eligible for appointment in this agency.

HOW YOU WILL BE EVALUATED:
For this vacancy, the Office of Disaster Personnel will use a Category Rating system to refer qualified applicants for consideration. This is a three-step process. First, your resume or other application is evaluated to determine if you meet the Qualifications, including the Specialized Experience described above, for the grade level(s) that you are applying for. Secondly, if you meet the minimum qualifications requirements, your responses to the questionnaire, including narrative responses, if applicable, will be compared to your resume or other application. If your resume does not support the answers you gave on the questionnaire, you may be rated "Ineligible," or you may be placed in a lower category. Third, your name will be placed in one of the three following categories:

Best-Qualified - highly proficient with an overall comprehensive level of knowledge, skills and abilities related to this position.
Well-Qualified - competent in the position with an overall accomplished level of knowledge, skills and abilities related to this position.
Qualified - an overall basic level of knowledge, skills and abilities related to this position.

Application of Veterans' Preference: The Category Rating process protects the rights of veterans by placing them ahead of non-veterans within each quality category. All the veterans must be selected before any non-veterans within each category.

For this position, disabled veterans who meet minimum qualifications for this position and have a compensable service-connected disability of at least 10% (CPS & CP) are placed at the top of the Best-Qualified category regardless of which category they would otherwise be assigned to.

Preference eligibles who do not have a service-connected disability of 10% or more (XP or TP) are placed at the top of their quality category.

Your qualifications will be evaluated on the following competencies (knowledge, skills, abilities and other characteristics). You do not have to respond to the KSAs separately but your resume should contain sufficient information to demonstrate possession of the KSAs.

Knowledge, Skills and Abilities (KSA's):
1. Knowledge of the principles, laws, regulations, and practices of employee relations.
2. Knowledge of the principles, laws, regulations, and practices of performance management.
3. Ability to a nalyze data from various sources and making a prompt decision or sound recommendation.
4. Ability to communicate to staff and managers via writing, public speaking, or telephone.

BENEFITS:
If selected for this position, you will be eligible for benefits. The following Web address is provided for your reference to explore the major benefits offered to most Federal employees. To find out more click here http://www.usajobs.gov/resourcecenter/index/interactive/benefits .

OTHER INFORMATION:

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The US Small Business Administration (SBA) has the little guy's back. As an independent agency of the federal government, it provides...