Maintenance Performance Toolbox Infrastructure & Operations is seeking an entry level production support analyst. MPT is used by internal Boeing users, airline operators, and maintenance\repair entities to receive and maintain their aircraft maintenance documentation.
MPT Infrastructure & Operations is responsible for ensuring the integrity of the MPT environments through troubleshooting of software, hardware, and infrastructure issues. In addition, MPT Operations is responsible for design and implementation of the physical architecture of the MPT system.
Strong leadership, technical, and analytical skills are required. Proficiency with HP Unix, Redhat Linux, and SQL and shell scripting is required. Candidates for the position must possess the ability to work as part of a dynamic team performing the resolution of Toolbox production support problems and activities. A successful candidate will use their skills and knowledge of storage management, network, and web high availability environments to troubleshoot and resolve infrastructure, software and data problems on a 24x7x365 basis. The position will be required to support ongoing efforts to monitor, deploy and support existing environments.
[ + ] Adaptability
Tries to understand changes in work-group tasks, situations, and the department as well as the logic or basis for change; occasionally seeks information about changes affecting their individual job. Treats changes and new situations as opportunities for learning or growth; focuses on the beneficial aspects of change; speaks positively about the change to fellow work group members. Quickly modifies behavior to deal effectively with changes in the work environment; readily tries new approaches appropriate for new or changed situations; does not persist with ineffective behaviors.
[ + ] Collaboration
Makes an effort to work effectively and cooperatively with fellow work group members; establishes and maintains productive working relationships by involving other work group members as appropriate and thanking them for their assistance. Places higher priority on work group goals rather than on own goals; offers to help other employees when they need assistance.
[ + ] Communication
Makes an effort to clarify purpose and importance; stresses major points; follows a logical sequence. Tries to keep the audience engaged through use of techniques such as analogies, illustrations, humor, an appealing style, body language, and voice inflection. With guidance from others frames messages in line with audience experience, background, and expectations; tries to use terms, examples, and analogies that are meaningful to the audience. Occasionally seeks input from audience; checks understanding; tries to present message in different ways to enhance understanding. Uses syntax, pace, volume, diction, and mechanics appropriate to the media being used. Interprets messages from others and responds appropriately; at times requires guidance from others on how to respond.
[ + ] Continuous Learning
Occasionally seeks and uses feedback from fellow work group members and direct supervisor and a limited number of other sources of information to identify appropriate areas for learning. Identifies and participates in routine learning activities (e.g., courses, reading, self-study, coaching, experiential learning) that help fulfill learning needs. Participates in learning activities in a way that makes the most of the learning experience (e.g., takes notes, asks questions, critically analyzes information, keeps on-the-job application in mind, does required tasks). Tries to put new knowledge, understanding, or skill to practical use on the job; furthers learning through trial and error. With guidance from direct supervisor, puts self in unfamiliar or uncomfortable situation in order to ask questions and learn.
[ + ] Planning And Organizing
[ + ] Analytical Skills
Basic - Skill and ability to: collect, organize, synthesize, and analyze data; summarize findings; develop conclusions and recommendations from appropriate data sources.
Preferred - Skill and ability to: collect, organize, synthesize, and analyze data; summarize findings; develop conclusions and recommendations from appropriate data sources at the work group level.
[ + ] Software Architecture & Design
Basic - Basic knowledge of software architecture and design methodologies. Ability to synthesize software architectures and designs that meet requirements, characteristics and constraints.
Preferred - General knowledge of software architecture and design methodologies. Ability to synthesize software architectures and designs that meet requirements, characteristics and constraints.
[ + ] System/Data Architecture
Basic - Basic ability to model and analyze data from a computing technical and specific business process viewpoint; integrates the data into a computing system and application architecture. Basic ability to interrelate, from system architecture, design, build, test, and deploy the fundamental aspects needed to produce effective computing solutions.
Preferred - General ability to model and analyze data from a computing technical and specific business process viewpoint; integrates the data into a computing system and application architecture. General ability to interrelate, from system architecture, design, build, test, and deploy the fundamental aspects needed to produce effective computing solutions.
Basic Qualifications For Consideration
Do you meet the criteria described in the 'Typical Education / Experience' section of this requisition?
Are you able to work in a 24x7x365 environment?
Level 1 - Technical bachelor's degree. A technical degree is defined as any four year degree, or greater, in a mathematic, scientific or information technology field of study.
Level 2 - Technical bachelor's degree and typically 2 or more years' related work experience or a Master's degree or an equivalent combination of education and experience. A technical degree is defined as any four year degree, or greater, in a mathematic, scientific or information technology field of study.
Boeing - 12 months ago
The Boeing Company (Boeing) is involved in the design, development, manufacture, sale and support of commercial jetliners, military...