Career Development Associate Store Team Leader SC stores
Whole Foods Market - Roswell, GA

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Position Overview :
Reports to Store Team Leader. Assist the Store Team Leader in all aspects of managing store operations. Assist in leading and developing Team Leaders and Members. Gains the knowledge and experience necessary to become Store Team Leader. Assumes total responsibility for the store in STL's absence. This position is for a Career Development ASTL in the SC stores.

Responsibilities & Qualifications :Principle Duties and Responsibilities:
STORE OPERATIONS
Consistently demonstrate and ensure the highest quality customer care. Ensure Team Members are providing exceptional customer service. Handle customer complaints when necessary.
Uphold and communicate store merchandising standards to Team Leaders and Team Members; regularly inspect store to assure standards are maintained at all times.
Know and regularly visit local competition to compare pricing, merchandising, products, service and promotions.
Ensure Team Member and Customer safety at all times; Immediately correct or report safety hazards and violations.
Ensure Team Members are properly trained in safe work practices and procedures; ensure training is documented; provide and ensure use of applicable personal protective equipment and ergonomic devices to prevent Team Member injuries.
Communicate regularly with STL, Team Leaders, and Team Members regarding proper operations of the store as well as company goals and objectives.
Ensure standards for product quality and freshness are understood and upheld by all Team Members.
Ensure standards for cleanliness and procedures for proper sanitation and record keeping are understood and upheld by all Team Members.
Help conduct effective monthly All Store meetings.
Help conduct effective weekly or biweekly Team Leader meetings.
Know/learn and maintain compliance of relevant regulatory rules, standards, and licenses.
Help maintain store equipment and fixtures in good working order; Ensure proper training and use of all store equipment, tools, and fixtures.
Open and close the store as needed; assure that opening, closing, and security procedures are followed.
Establish and maintain good community relations with neighbors.
Ensure proper handling of Team Member injuries; Properly handle Customer injuries; Ensure necessary paperwork is completed and submitted on time; Accommodate doctor prescribed work restrictions to limit lost time and minimize Workers' Compensation costs.
FINANCIAL MANAGEMENT
Help coordinate and supervise physical inventory process; Ensure accuracy at all levels of process.
Complete reports and submit on time.
Review and monitor scheduling, purchases, and all other expenses regularly to ensure teams' and store expenses are within budget.
Meet with RP, RVP's and Coordinators annually and as needed to review and help establish store and department sales, labor, and gross profit goals.
Communicate goals and hold Team Leaders accountable for team goals.
REGIONAL LEADERSHIP TEAM
Attend and participate in Store Ops and Regional Leadership meetings as required and in STL's absence.
Work together with other Store Team Leaders and Coordinators to achieve regional and company goals.
Communicate, represent, and uphold Whole Foods Market values and business philosophy to customers, Team Members and vendors
Mentor new and less experienced Associate Store Team Leaders.
SUPERVISION AND TEAM LEADER/MEMBER DEVELOPMENT
Help interview, select, hire, train, develop, counsel, separate Team Leaders and Team Members; Help approve the selection and hiring, counseling, separating of Team Members.
Communicate clear and consistent expectations of all Team Leaders' and Associates' job performance; Help Team Leaders aspire to and attain ALL*STAR status.
Help provide timely, thoughtful, and thorough Job Dialogues.
Build and sustain a positive work environment of outstanding teamwork, mutual respect, and exceptional morale; Lead by example.
Exemplify ideal Team Leader and Team Member behavior and performance; Know all Team Leader job duties.
Ensure accurate completion and timely submission of all personnel paperwork.
Consistently document unacceptable or sub par performance, warnings and counselings; Also acknowledge and praise outstanding performance.
Successful 2nd Associate Store Team Leader or Team Leader or equivalent.
Thorough knowledge of products, buying, pricing, merchandising and inventory management.
Excellent verbal and written communication skills.
Possess sound judgement; Be levelheaded and fair-minded.
Exceptional organizational skills; Able to multi-task.
Excellent knowledge of Whole Foods Market policies, procedures, core values, business philosophy, and quality goals.
Able and willing to work mornings, nights, weekends, holidays and long/unusual hours as needed.
Knowledge of and love for natural food.
TEAM MEMBER DEVELOPMENT
Consistently, communicate, and model Whole Foods vision and goal.
Interview, select, train, develop, and counseling Team Members in a manner, which builds and sustains a high performing team and minimizes turn over. Make hiring and termination decisions with guidance of Store Team Leader.
Establish and maintain a positive work environment, which sustains an exceptionally high level of Team Member morale.
Select and develop supervisors as potential Team Leaders.
Provide timely, thorough, and thoughtful Performance evaluations.
Communication and maintain employee safety and security standards.
REGULATORY COMPLIANCE
Maintain comprehensive knowledge of, and ensure compliance with relevant regularity rules and standards, including:
�� OSHA
�� Department of Labor
�� Health and Sanitation
�� FDA
�� Department of Agriculture
�� Weights and Measures
�� Americans with Disabilities Act (ADA)

Knowledge, skills and abilities required:
2-years relevant experience as a Team Leader.
Thorough knowledge of products, buying, pricing, merchandising, and inventory management.
Excellent verbal and written communication.
Strong organizational skills; Able to multi-task.
Strong Communication Skills
Knowledge of all relevant Whole Foods Market policies and standards.
Strong desire to succeed and become Store Team Leader.
Able and willing to work mornings, nights, weekends, holidays and long/unusual hours as needed.
Ability to work rotating shifts Monday through Sunday including some holidays.
Knowledge of and love for natural food.
Able to perform physical requirements of job.
Practices safe and proper knife and kitchen utensil skills.
Ability to work box bailer (must be 18 years of age or older).
Works well with other and participates as part of a team.

About Us :
At Whole Foods Market , we empower our Team Members and Team Leaders to make their own decisions, thus creating an environment where people are treated with respect and are highly motivated to excel. We mentor Team Members through education and on-the-job experience. As a result, we are able to fill a majority of leadership roles from our existing team member base. We also recognize that there are individuals with talent outside of Whole Foods Market, and have training programs to bring those new leaders into the company.
Our Team Members represent over 50 different nations. We are people from diverse backgrounds and perspectives, yet all work together to meet the needs of our customers.

Whole Foods Market - 4 years ago - save job - copy to clipboard
About this company
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•Austin, Texas-based Whole Foods Market (NASDAQ: WFM) is the leading natural and organic food retailer, and one of the most vibrant...