Food and Beverage Attendant
Hilton - American Samoa

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A Food and Beverage Attendant with Hilton Hotels and Resorts continually works to enhance our guets experience.

What will I be doing?

As a Food and Beverage Attendant, you will be responsible for upholding the highest quality standards for the food and beverage (F&B) operations inside our restaurant and bar and fulfilling room service requests. You will work with your Team Members to deliver a high quality service experience that exceeds customer expectations through the following tasks:

Receive orders and serve customer requests completely in a timely manner, including but not limited to serving as a barista or cocktail attendant/bartender, if required.

Understand menu content, any menu changes, and promotional activities.

Keep your service area clean, tidy, and well-prepared.

Efficiently manage the proper settlement of all customer accounts.

Answer Guest queries in a polite and helpful manner.

What are we looking for?

  • To successfully fill this role, you should maintain the attitude, behaviors, skills, and values that follow:
Friendly, positive, energetic disposition *

Committed to delivering exceptional guest service *

Motivated to learn new skills and techniques *

Smart and tidy, in appearance *

Positive and willing to participate on a team and work with a winning attitude *

Excellent communication skills *

Flexible, reliable, and responsive to a range of work situations *

Prepared to manage a variety of customer types, inquiries, and complaints *

Knowledge of alcoholic beverages and mixing of drinks *

Must have WA RSA certificate What benefits will I receive?

Your benefits will include a competitive starting salary and holiday entitlement. As a team member you will become a member of Hilton rewards which provides reduced hotel room rates in our hotels worldwide, plus discounts on products and services offered by Hilton Worldwide and its partners. We look forward to explaining in detail the range of excellent benefits that you would expect from a global hotel organization like Hilton Worldwide.

The Parmelia Hilton Perth was the 2012 wiiner of the AHA National Award for Outstanding Achievement in Training.

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About this company
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Hilton Worldwide is one of the largest and fastest growing hospitality companies in the world, with more than 4,200 hotels, resorts and...