Account Director
Primacy - New York, NY

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Responsibilities

Developing customized solutions based on an understanding of client business objectives
Driving and delivering flawless client service by maintaining strong relationships with key decisions makers and providing profitable business solutions
Assisting VP, Account Management in building relationships with senior management at assigned accounts
Participating and contributing to the Account Planning Process for assigned accounts; assist in updating process as Acsys' account roster evolves
Being a thought leader: providing recommendations to the client, assisting them with business decisions, having a forward-thinking mindset to move their business forward digitally and within 360 plan
Maintaining client relationships outside and beyond specific projects; create opportunities for deeper collaboration and interaction - become a true partner to client
Developing greater focus and ownership of key accounts by conducting regular person to person on site visits
Developing or participating in client presentations as assigned
Developing statements of work and proposals
Proactively seek new business opportunities within assigned accounts in an effort to grow account
Keeping abreast of and influencing key project lifecycle deliverables; understands all disciplines enough to provide direction to project deliverables and a point of view on best practices and solutions across disciplines
Proactively managing client expectations and internal efficiencies to:
Increase revenue per employee
Eliminate credit invoicing
Cultivate client growth for strategy projects, products, services and hosting
Meeting sales targets/quotas for designated accounts
Managing and representing client expectations/needs/goals and progress across internal Acsys teams throughout project life cycle deliverables and beyond to achieve profitability and client satisfaction
Where appropriate, increase account adoption of Acsys' products, services and hosting
Handling internal Acsys initiatives (e.g. client surveys, account planning process, etc.)
Staying on top of digital trends and bringing articles, news, etc. to key clients on a regular basis
Solid management skills to manage and mentor junior team members

Qualifications:
10-15 years of marketing experience (5-10 years on agency side preferred)
High energy and well organized
Strong team and leadership skills
Self-motivated and able to thrive in a results-driven environment
Natural relationship builder with integrity, reliability and maturity
Ability to prioritize among competing tasks
Critical thinking and problem solving skills
Understanding of web site development, marketing, measurement and analytics, content management, digital marketing and internet technology
Excellent verbal and written communication skills
Ability and strong desire to interact with clients on a daily basis
Strong customer needs assessment and problem solving
Interactive agency experience a plus
Independent thinker, leader - can independently handle client meetings
Great client management and interpersonal skills
Confident, organized, positive energy
Managed or has exposure to services industry a plus (e.g., financial, medical, insurance)

Primacy - 22 months ago - save job - block
About this company
Primacy (the artist formerly known as Acsys Interactive) is an award-winning, independent agency famous for creating digital experiences...