Ensuring our customers have the best experience is a priority. A Sales Associate is directly responsible for providing customers with exceptional service and driving sales to meet company goals and objectives. A successful candidate will be self-motivated, organized, detail-oriented with an ability to multitask while working in a fast-paced environment. This position requires a lot of teamwork and provides a great opportunity to join a growing and successful company.
The ideal candidates will posses:
· Previous retail experience preferred, but not required
· Effective interpersonal skills
· Ability to present and sell eyeglass features and specialty lenses
· Excellent customer service skills
· Ability to learn and apply optical knowledge
· Ability to stand for extended periods of time
· Ability to transcribe words and numbers
· Must be able to work and interact effectively within a host store environment, adhering to and promoting all host store policies, procedures, and regulations
· Perform duties in such a manner as not to jeopardize the safety and health of themselves, fellow- associates, customers, the public, or the environment
· Participate in regularly scheduled mandatory communication meetings to keep informed of changes in the Company and Corporate policies
· Assist customers with selection of optical goods based on prescription written by Optometrist and individual needs
· Meet and/or exceed pre-established Companygoals
· Ensure all intra-web functions are done daily including cancelled job status, backorder list, and problem jobs
· Take optical measurements for customer eyewear
· Correctly operate equipment necessary to adjust eyewear
· Coordinate the delivery of eyewear products to customers according to Company guidelines
· Listen and respond immediately with an appropriate level of concern to all customer issues. Analyze, solve, and correct customer service issues
· Check status and notify customers when orders are delayed
· Help maintain the Vision Center’s appearance at all times
No Phone Calls, Please. NVI is an Affirmative Action Employer EOE/M/F/D /V
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National Vision, Inc. (NVI) is one of the largest optical retailers in the United States, operating over 800 retail locations in 44 states...