Help establish, document, and maintain release management processes and procedures within the PMO framework
Manage the end-to-end release process, from the planning of release content through actual release deployment to production environments
Assist in strategic and operational planning, business process improvement, and make overall release management improvement recommendations
Work with internal, cross-functional teams to determine capacity, prioritize and scope scheduled releases with completion dates for each phase
Schedule releases and maintain the release calendar(s) and ensure all stakeholders are aware of the impacts of a software release
Monitor progress of release phases by employing appropriate metrics and management reporting
Facilitate all release meetings
Ensure documentation and distribution of all software release information
Coordinate the creation and maintenance of version directories and assist in managing release branches
Coordinate and participate in regular post-implementation reviews and drive release quality using metrics
Drive continuous improvement through trend reporting analysis and metrics management
Track and report status and related metrics against goals on an ongoing basis
Work with QA teams to develop testing and migration plans
Plan and support migrations and production deployments across multiple environments
Work with other technical team members to resolve all release related issues
Ensure completion of operational and technical documentation prior to software release for each application or system
Gather necessary release notes and user guides prior to releasing into production
Ability to support production systems in a 24/7 environment
Serve as a champion for release management, communicating release management processes and procedures throughout the company and assisting teams with adoption
Provide excellent communications across functional areas and management, ensuring customers are provided effective, professional, and timely support
Stay current on trends and regulations to ensure effectiveness and compliance with SOX
Other job-related duties as assigned
Responsible for upholding F5’s Business Code of Ethics and for promptly reporting violations of the Code or other company policies.
Performs other related duties as assigned.
Knowledge, Skills and Abilities
Proficient communication, planning, problem solving, trouble shooting, and organizational skills.
Demonstrated work experience in business analysis, systems analysis, project / program management skills
Expertise in Oracle EBS applications release management
Strong technical aptitude, and familiarity with multiple software development methodologies
Exposure to Agile SDLC / Lean IT Methodologies
Application of industry based project management and systems development methodologies and tools
Ability to lead through ambiguity in a fast paced environment
Ability to establish confidence and credibility with senior level IT leaders and executive stakeholders
BS/BA or equivalent work experiences
8+ years of relevant work experience
5+ years of working experience as a release manager or equivalent for Oracle EBS (preferred), or another enterprise application such as SAP
PMP or Scrum Master certification preferred
Physical Demands and Work Environment:
Duties are performed in a normal office environment while sitting at a desk or computer table. Duties require the ability to utilize a computer, communicate over the telephone, and read printed material.
Duties may require being on call periodically and working outside normal working hours (evenings and weekends).
F5 Networks, Inc. is an equal opportunity employer and strongly supports diversity in the workplace.
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