Care Coordinator
North Care Center - Oklahoma City, OK

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Position will serve as the facilitator of the child and family teams, advocate for families in the program, provide linkage with needed community resources, assist in treatment and education to families, and provide crisis support and safety planning under the clinical supervision of licensed staff.

Functions and Roles of the Care coordinator:
Facilitates implementation of the phases and activities of wraparound. Ensures the team is moving the children, youth and family toward long-term stability through the wraparound process.

Ensures all team members contribute and are active partners in the wraparound process.

Partners with all professional and natural supports on the family team to promote appropriate and integrated services.

Respects the integrity and confidentiality of the persons receiving wraparound services.

Carries a differentiated caseload involving highly complex and difficult situations requiring the coordination of services through the wraparound process.

Conducts strengths, needs, cultural discoveries and crisis plans for each family. Prepares written report and gives to family according to the wraparound model. Develops strength-based family guided wraparound plan for each child and family team based on their individual needs.

Coordinates and facilitates the wraparound process with the child/youth and family team to keep children/youth in the home and avoid out of home placements of the children/youth.

Empowers the child, youth and family through general modeling, advocacy, coaching, follow up, and support. Teaches the children, youth and family how to effectively advocate within various child-serving agencies to include DHS, Juvenile Justice, and the education system.

Develops and maintains positive relationships with community partners. Serves as a liaison between Wraparound NorthCare, the Oklahoma County referral team, and other community services and groups as directed. Participates in community consultation and educational activities. Promotes child, youth and family involvement at the individual and community levels.

Youth Transitions: Assists and empowers young people, between the ages 16-24, with mental health, substance abuse, or co-occurring issues successfully transition from youth to adult services by addressing the domains of Employment and Career, Educational Opportunities, Living Situation, and Community Life Functioning.

Maintains records in a timely manner as required by agency, state or federal funding sources and accreditation authorities. Completes all required forms and maintains same in a manner consistent with requirements. Documents all activities directly or indirectly related to serving children, youth and families in the program on a daily basis. Obtains clinical and non-clinical information from children, youth and families for continuing needs assessment. Collects data for evaluation and research of program effectiveness.

Spends at least 50% of work hours providing direct services to children, youth and families to maintain position status. Ensures effective and consistent delivery of services. Demonstrates flexibility in scheduling to accommodate children, youth and family needs for evening appointments and 24 hour crisis diversion and/or intervention. Returns phone calls, text messages and pages promptly. Checks and responds to emails daily.

Participates in Care Coordinator meetings, team meetings, clinical consultations, group and individual supervisions. Participates in trainings/workshops related to the wraparound process and in expanding knowledge base in children’s mental health.

Abides by agency policy and program procedures at all times

Performs other duties as required and/or assigned by supervisor and/or executive staff.

Every NorthCare employee is responsible for adhering to any and all laws, professional standards and ethical codes that apply to his/her job responsibilities.

Position requires a Bachelor’s Degree in Social Work or related human services field and two (2) years experience or Master’s Degree in Social Work or related human services field and one (1) year experience. Must display proficiency in the MS Word processing software and intermediate general computer skills. Excellent written and oral skills are essential, along with strong organizational skills. Must demonstrate good interpersonal skills and the ability to effectively communicate verbally and in writing with English speaking consumers. Casual professional dress is required. Local travel required.

Must possess and provide verification of valid Oklahoma driver’s license during employment with NorthCare. Must maintain and provide verification of current automobile liability insurance including uninsured motorist coverage. Must have and/or complete Core Level Co-Occurring Training and Trauma Informed Training via NetSmart University within 60 days of employment with NorthCare. Must possess and maintain current Behavioral Health Case Manager certification through the Oklahoma Department of Mental Health and Substance Abuse Services. If not current upon hire, must obtain CM certification within 30 days of employment with NorthCare. Must participate in on-site coaching to achieve credentialing as a High Fidelity Wraparound Facilitator within 9 months of employment with NorthCare. Must have TB test within 12 months prior to employment with NorthCare, or obtain within 30 days of employment with NorthCare. Must possess and maintain current certification in CPR, First Aid and CAPE certifications. If not current upon hire, must obtain CPR, First Aid and CAPE certifications within 30 days of employment with NorthCare. Must be able to move about facilities freely and sit for extended periods.

North Care Center - 2 years ago - save job