OSC West Associate
York Risk Services Group Inc. - Dublin, OH

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An Operation Service Center West Associate manages the mail that comes to the business offices. He or she provides administrative and clerical support to operations, administrative and corporate staff.
  • Open/Prep/Index mail
  • Scan Mail
  • Sort and deliver mail
  • Prepare mail to be shipped/sent
  • Operate computerized equipment related to scanning and creating labels and postage
  • · Open new claims and/or update the existing databases with changes and the status of each customer/prospective customer
Required Skills SKILLS/ABILITIES:
  • Excellent organizational and accuracy skills
  • · Ability to multi-task and work without constant supervision
  • Good communication skills to triage problems through questioning techniques from internal sources

KNOWLEDGE:
  • Mail clerks must know their company's policy for mailing letters and packages.
  • Basic understanding of different claims related documentation
  • Solid knowledge of enterprise claims system (Claims Connect) and adapatbiility to learning client specific enterprise systems (ex. eCSO, Coverall, NetDocs, ImageRight)
  • Strong knowledge of MS Office Suite, Adobe Acrobat Reader, and PDF Factory
Required Experience EDUCATION:
  • High School Diploma

EXPERIENCE:
  • 1 Year

About this company
York Risk Services Group is a premier provider of a full range of insurance, risk management, pool administration, claims management, and...