TDS is currently looking for a Field Services Assistant who would be responsible for coordination of the Field Services support functions in our Mt. Juliet, TN office. Support functions involve working closely with Field Services Managers to insure all administrative activity is current and accurate, develop and maintain field equipment inventory and databases, coordinate all orders, maintain purchase orders and distribute equipment tracking reports, perform Plant Record and Trouble/Repair/Dispatch systems tasks, provide support to Field Services teams, and also support project management duties and distribute status of projects to team on a regular basis.
2+ years administrative support
1+ years customer service experience
Must have and maintain a valid driver's license
Ability to manage multiple projects simultaneously and take on increasing responsibilities as they evolve over time
Knowledge of Microsoft Office Suite products; preferably to include Access Database
Understanding of telecommunications industry
Understanding of telecommunication products and services
Ability to adapt to rapid changes
Excellent interpersonal communication skills (e.g., verbal, written, listening)
Problem solving skills (e.g., customer complaints, troubleshooting)
Multi-task management skills
PC computer skills
Time management skills
As a part of your total compensation, TDS provides a comprehensive, competitive benefit package. The benefit plans address both the immediate and long term needs that you and your family may have. Here is a sample of what we have to offer for full-time employees.
Medical, Dental, Vision, and Life Insurance Eligible Immediately
Paid Time Off:
Vacation, Personal Time, Sick Time, and Holidays
401K Eligible Immediately, Pension, and Flexible Spending Accounts
Education Assistance, Telephone and Internet Concessions
Employment at TDS is subject to post offer, pre-employment drug testing. EEO/AAP Employer.
TDS, #504 on the 2014 Fortune® 1000, provides wireless; cable and wireline broadband, TV and voice; and hosted and managed services to...