The Sr. Personal Banker is responsible for performing intermediate duties and support related to branch operational activities and financial services; processes all new account transactions; assisting customers in their selection of various accounts and financial services; cross-selling the Bank's products and services; opening, maintaining and closing of all account types; performing branch clerical duties; promoting business for the Bank by maintaining good customer relations and referring customers to appropriate staff for new services The position of Sr. Personal Banker also is required to be fully knowledgeable and skilled in the areas of teller, vault, safe deposit, processing and boarding DDA lines of credit, discussing and accepting credit applications, and is required to provide leadership, training and support to less experienced New Account Representatives and other branch staff members.
At least 4 years experience with bank offerings and product sales
Strong customer service skills to provide Inland Bank and Trust high standard of services.
Be able to educate and assist new and existing customers about the features and benefits of Inland Bank and Trust.
Proficient in all aspects of personal banking, including IRAs,HSA and commercial accounts.
Be able to cross sell other bank products to new/existing customers in person or on the telephone.
Strong telephone sales skills.
Be able to contribute and flourish in a team environment
Be an active listener and can quickly identify and solve customer requests.
Be able to work within a flexible scheduling environment.
Effective written, verbal/nonverbal and interpersonal skills.
Proficient user of MS Word & Excel
High school diploma
The Inland Real Estate Group of Companies, Inc
- 2 years ago - save job