Summary : Manage the day-to-day general office and accounting activities for assigned business unit operations. Respond to the requests of internal and external customers to ensure superior customer service.
Essential Duties and Responsibilities (include the following; other job related duties may be assigned):
Analyze and organize office operations and procedures such as personnel, information management, filing systems, requisition of supplies, and other clerical services.
Maximize office productivity through proficient use of appropriate software applications.
Research and develop appropriate resources that create timely and efficient workflow.
Act as first line of contact for internal and external calls and respond to caller as appropriate with professionalism.
Use Job System to input new customer records and modify existing customer information to ensure accurate information for billing and other customer contact.
Produce proposals for GM/VP, Account Manager(s) and Project Managers.
Manage the invoicing and collection process to ensure prompt payment and cash flow.
Resolve billing issues to ensure customer satisfaction and accurate payment.
Follow-up on past-due accounts with support from Accounts Receivable.
Inventory and order office supplies as necessary to ensure that supplies are available as needed.
Prepare various reports to track operational requirements.
Manage the month-end closing activities.
Maintain staff attendance roster and leave slips.
Perform various clerical duties such as typing, processing mail, answering phones, filing, etc. and other duties as assigned.
Education and/or Experience : Bachelor's degree (B. A.) from four-year college or university; or three to five years of related experience and/or training; or equivalent combination of education and experience.
We are an Equal Opportunity Employer and a drug-free workplace.
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