Technical Consultant 3 * Little Rock, AR
AT&T - Little Rock, AR

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1288552

Description

This is the big leagues. AT&T is a world leader in communications, business solutions and entertainment. As part of our Business Sales team, you'll work with small to large enterprises as well as government agencies to sell our full-scale business solutions.

Our wireless division serves 95 percent of the Fortune 100 companies and counts more than 80 percent of the Fortune 500 and more than 1200 federal, state, and local government agencies as customers. Companies and organizations with the most complex networking and communications requirements in the world look to our powerful global IP backbone network, extensive portfolio and expertise to help them increase business velocity by making them more productive, collaborative, competitive, and cost-effective.

You'll be part of the team that walks our customers through AT&T's cutting-edge products, shows them the benefit of our advanced services, and ultimately closes the deal. We aren't just the phone company anymore and you aren't just any sales person.

This could be your chance to join a company that's known for being innovative, successful and ahead of the curve.

With AT&T's history of success and commitment to emerging technologies, this is the ideal sales environment for a professional looking to build an amazing career.

AT&T Technical Consultant 3 is a seasoned industry expert with responsibility for providing technical consultation and technical support to assure successful customer integration and implementation of established company products. As a key resource and partner, Technical Consultant collaborates and contributes to the business unit sales plan through pre-sales and/or post-sales technical consulting activities requiring moderately complex solutions.

Roles and responsibilities of the AT&T Technical Consultant include, but are not limited to the following:

Consults on technical issues during joint sales call with AT&T sales representatives providing technical support

Consult with customers in selling and supporting company products and systems

Work on problems of diverse scope where analysis of data requires evaluation of identifiable factors

Support unit sales plan through pre-sales and/or post-sales technical consulting activities

Provide technical expertise in sales presentations, product demonstrations, and installation and maintenance of company products to ensure that the system is functioning according to specifications.

Answer customer inquires concerning system software and applications and provides software development and consultation to prospective users.

Analyze practices, procedures and data to determine answers to technical issues

Understand, develop and deliver systems/applications solutions to customers business, information, technical and educational needs

Follow both standard & unique non-standard practices and procedures in analyzing situation or data from which answers cannot be readily obtained

May build a mini-application, based on customer requirements, to demonstrate feasibility of the application, often requiring rapid prototyping

Create recommendations, and implements new methods, techniques, and/or procedures

Position Self and Subject Matter Expert, Mentor and coach

Lead technical discussions in client meetings across multiple levels and disciplines to identify business and technical needs, issues and priorities.

Formulate responses to customer inquiries/questions concerning highly complex system software and applications, and provides software development and consultation to prospective users

May work at customer site, remote response center, corporate location and or other site as needed

Travel as needed

Qualifications

Required Skills and Experience:
Five to seven years of relevant experience

Five or more years of previous sales engineering and/or technical sales consultation experience

Full working knowledge of assigned company products and services

Seasoned in- depth knowledge of functional/process area and considered a subject matter expert.

Exceptional corporate presentation, and relationship-building skills

Strategic thinker with sales intelligence, a strong presence and the ability to create, influence, and drive customer vision

Effective writing skills; ability to support the development of technically focused, solutions-oriented sales proposals

Demonstrated ability to translate business requirements into technology based solutions

Extensive working knowledge of AT&T company products and services

In-depth knowledge of functional/process areas

Strong communication skills to collaborate with internal cross-functional organizations and customers

Excellent customer communications, interaction and presentation skills are required.

Must be a team player, who is self-motivated, organized and pays strict attention to detail

Strong analytical and problem solving skills

Ability to travel as needed

Desired Skills, Experience, Education and Certificaion:
Seven or more years experience in a similar position within the same industry

Proven ability to work with wide range of organizations and extended teams

Network Engineering and/or Capacity Planning Expertise

Project Management Experience

One or more of the following Industry certifications are highly desirable: Cisco Certified Design Associate (CCDA) Cisco Certified Voice Professional (CCVP). Microsoft Certified Systems Engineer (MCSE)

BS degree in technical related field, Computer Science or Engineering preferred

AT&T is an Affirmative Action/Equal Opportunity Employer, and we are committed to hiring a diverse and talented workforce. EOE/AA/M/F/D/V

Job

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Business Sales Solutions

Primary Location

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Arkansas-Little Rock

Other Locations

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Missouri-Des Peres

Schedule

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Full-time

Shift

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Day Job

Employee Status

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Regular

Job Posting

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Dec 20, 2012, 1:21:34 PM

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Unposting Date

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Feb 4, 2013, 12:59:59 AM

Job Level

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Senior Associate/Second Level Manager

AT&T - 22 months ago - save job - copy to clipboard - block
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