As a representative of H&R Block, you are responsible for preparing complete and accurate tax returns, introducing clients to and offering other H&R Block financial products and services with the goal of helping clients achieve their financial objectives.
This job title includes the Certification Level/ Titles referenced in the H&R Block Tax Professional Certification Program.
These skills are typically acquired through the completion of a high school diploma or equivalent. Additional course work in math is preferred.
These skills are typically acquired through the successful completion of the H&R Block Income Tax Course or equivalent and have passed the examination with a grade of 80% or better. Associate must participate in the 24-hour continuing education requirement in order to be considered for rehire.
Must have good verbal and written communication skills and effectively communicate in person.
Previous experience in a customer service environment is helpful.
H&R Block - 12 months ago