Phlebotomy Tech II - PMH - Laboratory
New Hanover Regional Medical Center - Wilmington, NC

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Phlebotomy Tech II - PMH - Laboratory





Job Details:
  • This position is located at Pender Memorial Hospital in Burgaw, NC.

    Current NHRMC employees applying to this position should complete a Pender Memorial Hospital external application by clicking below the job description on Click Here to Apply Online . This position would not be considered an internal transfer for an NHRMC employee.

    This position has access to and knowledge of extremely sensitive, private and confidential materials. Ability to maintain the highest standard is required with zero tolerance.

    All the primary duties within this document will be performed according to established policies, procedures and guidelines within the department and the Medical Center.


    The Phlebotomy Technician II works under the supervision of the Manager, Laboratory. Scope of patient care ranges from Neonate (0-28 days), infant (1-12 months), Child (1-12 years), Adolescent (13-17 years), Adult (18-72 years), Geriatric (72+ years). The Phlebotomy Technician II is responsible for invasive procedures and techniques involved in the collection of blood specimens from patients for laboratory use in the diagnosis and treatment of diseases. The Phlebotomy Technician II serves as a primary link for the laboratory and interacts with physicians, guests, patients, family members and other Hospital staff to obtain or clarify information for laboratory records, explain procedures, allay fears and elicit cooperation and collect specimens. Must have excellent prioritization skills and the ability to manage multiple tasks. Must have skills to assist in teaching, assessing and training of staff and students. Performs other duties as assigned.


    1. Prepares the patient in a developmentally appropriate manner. Properly identifies the patient, utilize written procedures for the maintenance of positive patient identification.

    2. Receives, interprets and processes physician orders, requisitions and patient information. Performs computer duties related to specimen collection and patient care.

    3. Records appropriate collection and other information related to specimen collection.

    4. Prepare, process, label and transport patient specimens and samples according to procedure. Prioritizes workflow and makes judgments relative to workload - stats taking priority.

    5. Enter patient information into electronic system. Perform functions related to releasing laboratory results to authorized individuals. Maintain patient confidentiality and patient privacy related to HIPPA.

    6. Perform a variety of invasive blood collection procedures. Works with biohazardous specimens, contaminated sharps, blood collection and other medical equipment. Must be familiar with and use standard precautions. Frequently works in different levels of biohazard isolation with a diverse patient population.

    7. Maintains equipment, supplies and work area. Assist in ensuring a clean and safe environment and work area, which is functional as well as professional in appearance, safe for patient care, the public and staff. Maintains compliance with standards set by the hospital and all regulatory/accrediting agencies.

    8. Participates in education programs both within and outside the laboratory to ensure the highest degree of competency within the established scope of patient care. Participates in laboratory and hospital performance improvement and quality assurance programs and initiatives.

    9. Demonstrates PMH Standards of Performance (ownership, teamwork, communication, compassion) that support patient satisfaction and principles of service excellence.

    10. Performs other duties as assigned.


    1. Education: High School diploma or equivalent. Graduate of an accredited Phlebotomy program.

    2. Licensure/Certificate: Must be nationally certified by ASCP, AMT, NPA, HHA or other national accrediting agency approved by the Manager, Laboratory Services.

    3. Experience: One year of phlebotomy experience preferred.

    4. Other (hours of work): Hours vary depending on departmental needs.

    5. Population Served: Neonates Infants Pediatrics Adolescents (12 – 17 years) Adults (18 – 71 years) Geriatrics ( 72 + years)

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