This is paraprofessional work involving the provision of case work services to Mississippi Department of Rehabilitation Services clients. The employee functions as assistant to a DRS Counselor(s) in the development and maintenance of confidential case files. Additional duties include office management, scheduling client appointments, interviewing clients, assisting in job skills classes, composing and typing correspondence relative to clients served, and maintaining, a counselor case work budget. The employee exercises considerable independence in performing the duties of the position independently advises clients concerning services provided. Supervision is received from a DRS Counselor(s).
Examples of Work:
Examples of work performed in this classification include, but are not limited to, the following:
Aids in client intake by completing necessary forms on referrals in absence of Counselor and writing summary of interview into the case record in accordance with standard agency procedures.
Assists Counselor in providing client services by making periodic contacts, writing appropriate documentation in running record, and reporting results.
Aids in client placement by contacting employment services and selected employers to discuss specific clients and job openings.
Assists in conducting job skills classes with individual clients or with small groups, utilizing the lesson plan outlined by Counselor.
Receives and routes incoming mail and posts outgoing mail to ensure that all mail is routed to appropriate parties within prescribed time frames.
Schedules appointments for clients and notifies clients, thereof.
Receives and routes telephone calls and visitors to appropriate parties in a courteous and timely manner.
Maintains office filing system to ensure ready accessibility to all correspondence, memoranda, reports, and other records and supporting documentation.
Operates personal computer and other office equipment.
Types correspondence, memoranda, brief reports, forms, and other materials from rough copy, related to office operations.
Completes required forms and reports in accordance with established procedures and within prescribed time frames.
Initializes accounts payable functions through various computerized systems.
Performs related or similar duties as required or assigned.
These minimum qualifications have been agreed upon by Subject Matter Experts (SMEs) in this job class and are based upon a job analysis and the essential functions. However, if a candidate believes he/she is qualified for the job although he/she does not have the minimum qualifications set forth below, he/she may request special consideration through substitution of related education and experience, demonstrating the ability to perform the essential functions of the position. Any request to substitute related education or experience for minimum qualifications must be addressed to the State Personnel Board in writing, identifying the related education and experience which demonstrates the candidate's ability to perform all essential functions of the position.
An Associate's Degree from an accredited college or university;
Two (2) years of experience related to the described duties.
Graduation from a standard four-year high school or the equivalent (GED);
Four (4) years of experience related to the described duties.
Related education and related experience may be substituted on an equal basis.
State of Mississippi - 7 months ago
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