Responsible for the timely and accurate processing of complex client payrolls for ADP Comprehensive Outsourcing Services clients. Ensures that all accounting and auxiliary system requirements are met (e.g. W-2's, tax filing, banking requirements, benefits, stock, and pension record keeping). Performs quarter-end and year-end audits. Responsible for managing the Enterprise Payroll systems cycle process.
Payroll processing, reconciliation, audit, & related processes for ADP clients
Work on special projects assigned and deliver to plan – year-end, quarter-end, annual enrollment etc.
Trouble Shooting, Intermediate Analysis & Research related to payroll processing.
Perform basic analysis & research related to payroll processing.
Operate against ADP’s standard operating procedures & processes to meet client requirements & Service Level Agreements (SLAs).
Accountability, compliance & adherence to complete payroll accuracy, ADP policies, data confidentiality
Operate against timelines and schedules assigned by the Payroll Supervisor or Team Leader
Builds relationships of trust, respect and partnership with client contacts by providing World Class Service
Identify areas of client dissatisfaction and escalate to Team Lead, Payroll Supervisor or Manager.
Maintain high-level awareness of SLAs and executes to meet their requirement.
Develops and maintains awareness of SAS70 and accountable for compliance at each task performed.
Support the training and mentoring of Payroll Specialists’ on job requirements, product functionality and service delivery techniques.
Experience, Skills, Academic:
High school diploma is required. Associate degree in Business Admin or Accounting strongly preferred.
Minimum of 1 year of multi-corporation, multi state payroll or equivalent in the areas of -Customer Service, Other ADP BU, Payroll, Human Resources, Benefits Administration, Financial Institution, Application Support or other relevant work experience.
Past performance Appraisals rated above average. (internal only)
Working knowledge of payroll processing, tax principles, wage and hour laws is preferred.
Proven Customer Service Skills
Excellent organizational and time management skills
Good verbal and written communication skills.
About ADP: We power organizations with insightful solutions that drive business success. Consistently named one of the "Most Admired Companies" by FORTUNE® Magazine, and recognized by Forbes® as one of "The World's Most Innovative Companies," ADP has over a half-million clients around the globe and 60+ years of experience as a world-wide leader of business outsourcing solutions.
ADP is an Equal Opportunity/Affirmative Action Employer; M/F/D/V. ADP believes that diversity leads to strength.
Area of Interest:
United States, Lynnwood, WA
Automatic Data Processing - 21 months ago
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