Student Success Advisor
UMass Boston - Boston, MA

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The Student Success Advisor for the College of Science and Mathematics Student Success Center (SSC) will be responsible for continuing a proactive, developmental advising culture in order to provide to students guidance based on theories and knowledge of teaching, learning and human development, reflective of developmental and demographic profiles of the student population, and responsive to the needs of individuals, special populations, and communities. The Student Success Advisor will also: provide individual (on both walk-in and appointment basis) and group advising for students served by the Student Success Center on a wide range of academic issues; participate in New Student Orientation program to present Advising and Registration sessions for CSM; use WISER, the degree progress report, and other technological tools to advise students; serve as designated academic advisor for sections of Science Gateway Seminar; manage and develop, as well as assist others in, one or more programs and/or projects related to student success and retention such as: Freshman Success Communities, Supplemental Instruction, Student Referral Program, Academic Probation Program, Academic Enhancement Services, and communications to students; and other duties as assigned.

Master’s Degree and a minimum of two years of providing direct student services in higher education is required. A Bachelor’s Degree and four years of providing direct student services in higher education can be substituted for the required experience. Some evening and occasional weekends may be required.

• Knowledge of current student development theory and research;
• Understanding of professional development needs of science and mathematics students;
• Proven ability to work with diverse populations;
• Ability to utilize technology to promote access, efficiency and effectiveness of programs and services offered by the Student Success Center;
• Ability to use and understand student success data in advising;
• Demonstrated organizational ability and attention to detail;
• Excellent oral, written and interpersonal skills;
• Strong commitment to customer service.

Additional Information:
UMass Boston is an Affirmative Action, Equal Opportunity, Title IX Employer. Among the procedures which may be used to select personnel to fill vacant positions are review of work experience, reference checks, and interviews. All appointments and promotions will be effective on a Sunday.

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