WIC Program Assistant (Bi-Lingual)
Washington County, WI - Washington County, WI

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A Part-Time Program Assistant position is available within the Women, Infants and Children (WIC) Program of the Washington County Health Department. Under the direction of the WIC Program Supervisor, selected candidate will be responsible for providing clerical support functions for the WIC Program including services to English clients and Limited English Proficiency clients whose primary language is Spanish. May provide interpretation services within other Health Department programs. Hours will be three, eight hour days (8:00 a.m. to 4:30 p.m.), preferably Monday, Thursday and Friday.

Required Education, Training and Experience: A High School Diploma/GED, experience in Spanish interpretation or translation and one year of paid computer experience with proficiency in Microsoft Office. Selected candidates will be required to complete an Interpreter Readiness Assessment as required by the WIC Program. The assessment evaluates the candidate’s oral fluency, listening and comprehension in English and Spanish and assesses the candidate’s ability to convert in the consecutive mode with accuracy and completeness. A valid Wisconsin driver’s license and available transportation is also required.

Starting salary is $12.86/hr. Visit our website at www.co.washington.wi.us to complete our online application. Applications will be accepted until the needs of the Department are met. If you have any questions, please call 262-335-4633. Thank you.

WASHINGTON COUNTY IS AN EQUAL OPPORTUNITY EMPLOYER

Position Summary:
Under the direct supervision of the WIC Program Supervisor, responsible for providing clerical support functions for the WIC Program including services to English clients and Limited English Proficiency (LEP) clients whose primary language is Spanish.

Duties/Responsibilities:
The following duties are normal for this position. These are not to be construed as exclusive or all‑inclusive. Other duties may be required and assigned.

Provides general clerical support and data entry functions for the department's WIC programs.

Prepares letters, memoranda, reports, and other documents.

Maintains files, and files documents appropriately.

Directs callers and assists walk‑in visitors.

Sets up appointments and maintains clinic schedules.

Screens phone calls and refers callers as appropriate.

Performs other miscellaneous support duties, as requested.

Assists WIC clients and enters information and data into the computer system, and prepares WIC drafts.

May open, sort and distribute mail.

May perform WIC vendor monitoring and activities.

May order supplies and keep inventory.

May track monthly expenditures and prepare financial reports.

Actively participates in ongoing training and education needed to meet the current CDC and Wisconsin Division of Public Health core competencies for this position classification for emergency preparedness.

Performs other miscellaneous duties as assigned including responding to an emergency event with reassignment of responsibilities as deemed appropriate within an ICS/NIMS command structure.

Provides a literal, impartial and unbiased interpretation: no omissions, no additions, no change in tone or intent, no unsolicited explanation of content, no personal opinions nor recommendations except to assist in communication. The interpreter is to effectively bridge the communication process without acting as advisor, advocate or negotiator on behalf of either party.

Assists Department staff in determining whether an individual or parent/guardian is adequately informed and understands the information that is presented in order to obtain informed consent.

Performs interpretation services for Health Department services in assigned locations that may include, but are not limited to, various County offices, by telephone, at Department out stations or clinics, or home visits.

Documents all interpretation encounters for Health Department services as assigned.

Work Direction Received:
Works under the routine supervision of the WIC Program Supervisor and collaborates with other Health Department program staff as assigned.

Supervision Exercised:
None.

Decision Making:
Decisions concerning work priorities and other daily activities such as WIC benefit eligibility are made independently. Problem solving related to LEP clients typically involves routine procedure or process matters where the required response requires choosing from alternatives having relatively equal effect.

Interaction:
There may be significant interaction with Department staff, community groups, other service providers, other County Departments, and the general public.

Essential Knowledge and Abilities:
A proficiency in English and Spanish with knowledge in both languages of relevant specialized terms of concepts pertaining to the area being asked to translate. Awareness of relevant cultural issues and the ethical principles required of language interpreters. Knowledge of general office practices and procedures, business English and spelling, departmental policies and procedures, specific departmental responsibilities. Ability to type documents accurately, process documents appropriately, and interact effectively with co‑workers and general public. Able to fulfill physical demands of job, sensory demands (seeing and hearing), and cognitive demands (concentration, conceptualization, memorization).

Training and Experience:
High School Diploma/GED, experience in Spanish interpretation or translation and one year of paid computer experience with proficiency in Microsoft Office. Selected candidates will be required to complete an Interpreter Readiness Assessment as required by the WIC Program. The assessment evaluates the candidate’s oral fluency, listening and comprehension in English and Spanish and assesses the candidate’s ability to convert in the consecutive mode with accuracy and completeness. A valid Wisconsin driver's license and available automobile is required.