Network Engineer
nfrastructure - New York

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Network Engineer

This position is based in Albany, NY

Life at nfrastructure

At nfrastructure, we understand that our success results from our diverse workforce. In every nfrastructure office, you will find challenging projects and smart people with the potential to wow our customers. nfrastructure team members relish the freedom and support they receive to help our customers solve their most challenging problems and create the next generation of dynamic infrastructure solutions in an environment designed to foster collaboration, creativity, excitement and success.

The area: Managed Services

At nfrastructure, we continually look for ways to create sustainable value for our customers. We do that first and foremost by delivering unmatched performance to more than 150 large enterprises across North America. nfrastructure’s Managed Services Division embodies that pursuit. This new division is responsible for designing, building and operating the infrastructure that will support our managed services customers such as NYS DOT and the Research Foundation of SUNY. It will be responsible for managing and maintaining the network environment for the data centers that will house the new Cloudtricity environment, the planned desktop virtualization offering, and the new Oracle application environment, to cite a few. Similarly, Managed Services will be responsible for and provide these same managed services to our nployees as customers of the Managed Services Division, from networking to desktops, from active directory to unified communications and everything in between. We are devoted to helping our clients find relevant solutions that meet their changing needs and to consistently exceed their expectations. So if you are proactive, motivated, organized, responsible – and able to work well in a fast-paced, team-oriented environment, Managed Services may be the right place for you.

The role: Network Engineer

As the Network Engineer, you will assist in the design, installation and configuration of all Layer 2 and Layer 3 network switching equipment, firewalls, and load balancers, and will work with Cisco, Juniper and F5 equipment. Activities will focus on our Data Center Network in terms of security and 24x7x365 operations for the Cloudtricity solution. You will work with systems administrators on inter-connectivity to storage and backup solutions, and on-demand virtualized servers to ensure optimal performance. You will also work with them on F5 Load Balancing to optimize the delivery of applications, including Exchange services. You will be involved in the design and implementation of LAN/WAN solutions for customers such as the Research Foundation of SUNY and NYS DOT. As nfrastructure is a consumer of Managed Services, you will also be responsible for the WAN/LAN network serving the company, VoIP and the planned Unified Communications solution, and the planning, engineering, and support of the networks that support our Data Centers.


Our Network Engineer position is responsible for designing, managing, and maintaining the LAN/WAN and Data Center environments that support the customers of Managed Services, including the company. You will be responsible for design modifications to meet customers’ changing requirements, and to address new technologies being selected. You will be involved in the life-cycle of design and implementation, including documentation and level 1 / 7 trouble-shooting.

Duties include but are not limited to the following:
  • Design network solutions from customer requirements from Demand Management process for Service Requests.
  • Design network solutions for data center environment taking into account requirements for server virtualization, and storage and back-up solutions.
  • Represent logical and physical designs as Visio maps; present data flows as needed.
  • Design DHCP scopes for customer networks.
  • Develop firewall rule-sets, network routes and ACLs to insure the integrity of the solutions.
  • Design and configure secure wireless networks
  • Provide high level support for our helpdesk
  • Test solutions, configuration changes and micro-code updates to validate operability of solution.
  • Provide advanced troubleshooting skills and the ability to rapidly identify issues and provide restoration of issues.
  • Provide rapid restoration of network anomalies including assistance with disaster recovery of the network.
  • Participate in both Incident and Problem Management efforts.
  • Maintain documentation, including versioning to reflect network evolutions.
  • Prepare system inputs, analyze system outputs and maintain and repair various electronic systems.
  • Install, repair, and adjust network equipment and facilities.
  • Provide management of the network in terms of trending network performance, capacity planning and overall network health of transport facilities.
  • Coordinate and implement software code upgrades in all network equipment during appropriate maintenance window.
  • Participate in Change Management Process.
  • Coordinate and implement the installation of new equipment and products in the network.
  • Coordinate and implement the removal of network equipment being displaced or replaced.
  • Troubleshoot network routing, TCP/IP subnets, network security and AD-related ports and protocols, DNS, DHCP and WINS with System Administrators.
  • Implement new tools to diagnoses and monitor the network, as needed.
  • Work with CTO on the implementation of various technical solutions.

  • Bachelor’s degree in Computer Science or related discipline, or equivalent training and experience
  • Minimum of 5 years of direct, hands-on, production experience with networking equipment including switches, routers, and firewalls.
  • Proven ability to work effectively in a dynamic, team oriented environment.
  • Effective troubleshooting and creative problem solving ability.
  • Positive attitude and willingness to embrace the challenge of ambitious objectives.
  • Self-motivated critical thinker with the ability to work alone or as a member of a team.
  • Strong focus on quality and customer satisfaction.

  • Bachelor’s degree in Computer Science or related discipline, or equivalent training and experience
  • Minimum of 5 years of direct, hands-on, production experience installing, configuring and supporting Cisco switches, routers, ASAs, Cisco Nexus product line, F5, VPN solutions, and VMware.
  • Cisco certifications
  • Experience working in a Managed Services environment supporting multi-tenant production platforms.
  • CCNA, CCNP, CCIE certifications.

About nfrastructure:

nfrastructure helps large enterprises design, build and operate mission-critical technology infrastructure. Combining proven methods and tools, world-class engineering talent, on-site technical service in every major North American market and tightly integrated low cost remote support, nfrastructure collaborates with customers to deliver sustainable disruptive value. With industry practices in public sector, financial services, retail, healthcare, technology, communications, public safety and energy, nfrastructure works with leading technology hardware and software vendors to provide comprehensive data center, network, security, unified communications, end-point, structured cabling, staffing and outsourcing solutions.

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nfrastructure is proud to be an equal opportunity employer; women and minorities are encouraged to apply for positions

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