Small Business Associate
Indeed - Stamford, CT
In Client Services, our promise is to deliver quality to our clients, partners and teammates worldwide.

Are you a recent college graduate? Indeed.com is looking for highly motivated, entry-level professionals to join our Client Services team. This is an excellent opportunity to support and grow with our expanding Small Business segment, and will put you on a defined career path with the potential for future growth opportunities.

Small Business Associates must be web-savvy, have strong customer service skills and be able to think on their feet. This is a critical, high-volume role that interacts directly with our high-need Small Business customers by phone and e-mail to support our growing product.

The ideal candidate is a self-starter who can work well under pressure and balance competing priorities in a fun, results-oriented work environment. If you have a passion for delivering measurable results and client service, we want to hear from you. Be a part of one of the fastest growing Internet companies in the industry. Indeed offers a competitive salary and a full benefits plan.

Find out what it's like to work in Client Services at Indeed: http://go.indeed.com/ClientServices

Responsibilities:
  • Answer all inbound calls to Indeed’s 1-800 client service phone number
  • Analyze and respond to inquiries from our Small Business advertiser clients via phone and e-mail
  • Consult directly with prospective clients as a product expert; assist in new account setup
  • Interact with other members of the Small Business team, as well as our Sales group, to ensure that companies interested in Indeed receive excellent service
  • Act as the external face of Indeed for hundreds of companies every day
Requirements:
  • Bachelor's degree
  • Entry level; new college graduates encouraged to apply
  • Relevant internship experience or coursework highly preferred
  • Passion for client service
  • Exceptional written, verbal and phone skills
  • Can-do attitude with a service-oriented approach
  • Ability to work well under pressure
  • Organizational skills and ability to prioritize responsibilities
  • Ability to work independently as well as in a team environment
  • Call center experience a plus

Indeed - 14 months ago - save job - block
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