In Client Services, our promise is to deliver quality to our clients, partners and teammates worldwide.
Are you a recent college graduate? Indeed.com is looking for highly motivated, entry-level professionals to join our Client Services team. This is an excellent opportunity to support and grow with our expanding Small Business segment, and will put you on a defined career path with the potential for future growth opportunities.
Small Business Associates must be web-savvy, have strong customer service skills and be able to think on their feet. This is a critical, high-volume role that interacts directly with our high-need Small Business customers by phone and e-mail to support our growing product.
The ideal candidate is a self-starter who can work well under pressure and balance competing priorities in a fun, results-oriented work environment. If you have a passion for delivering measurable results and client service, we want to hear from you. Be a part of one of the fastest growing Internet companies in the industry. Indeed offers a competitive salary and a full benefits plan.
Find out what it's like to work in Client Services at Indeed: http://go.indeed.com/ClientServices
- Answer all inbound calls to Indeed’s 1-800 client service phone number
- Analyze and respond to inquiries from our Small Business advertiser clients via phone and e-mail
- Consult directly with prospective clients as a product expert; assist in new account setup
- Interact with other members of the Small Business team, as well as our Sales group, to ensure that companies interested in Indeed receive excellent service
- Act as the external face of Indeed for hundreds of companies every day
- Bachelor's degree
- Entry level; new college graduates encouraged to apply
- Relevant internship experience or coursework highly preferred
- Passion for client service
- Exceptional written, verbal and phone skills
- Can-do attitude with a service-oriented approach
- Ability to work well under pressure
- Organizational skills and ability to prioritize responsibilities
- Ability to work independently as well as in a team environment
- Call center experience a plus
Indeed is the #1 job site worldwide, with over 180 million unique visitors per month from more than 50 countries in 28 languages. Job...