EDMC is one of the largest for-profit post-secondary education providers in North America, offering both campus-based and online curriculum instruction. In business for over 45 years and based in Pittsburgh, Pennsylvania with over 90 locations, EDMC is growing at a phenomenal rate.
Bring your drive for success, delight in talking with people, and experience in the following fields; customer service, sales, education, recruitment, counseling, and communications, to our Admissions Representative position. EDMC’s training program gives you all the tools to be successful in communicating our academic programs to potential students and assisting them in enrollment to one of our schools Online Programs.
You can make someone’s educational dreams a reality while significantly impacting individuals, families and communities! By joining our team of passionate Admissions Representatives sharing a commitment to excellence you will enjoy the thrill of constantly talking with new people you can impact someone’s life in a profound way.
RESPONSIBILITIES & GOALS
The goal is to successfully enroll students into our online degree programs and ensure they are successfully transitioned into the classroom
Reach out to hundreds of perspective students daily
Conduct conversations regarding potential student’s interest and plans to continue their education.
Assist potential students in determining their fit and eligibility into our programs
Accompany the potential student on a virtual online tour, introducing them to the online campus and classroom
Guide potential students through the enrollment process which includes; application, securing transcripts, financial aid, and academic acceptance
Work interdepartmentally as a member of a Graduation Team to ensure the potential students have the best experience throughout the enrollment process, classroom orientation and matriculation
Thrive in your ongoing career development by actively participating in our customized ongoing Admissions Representative training and education
Bachelors degree required
Experience in a professional outbound call center environment with a focus on customer service or sales is a plus
Passion for education and continuous learning environment
Poses a sincere interest in helping others achieve life's goals
Can work a set shift that may include evenings and Saturdays
Basic Word, Excel, Outlook and Explorer knowledge required
Moderate typing/keyboarding skills required
SUCCESSFUL ADMISSIONS REPRESENTATIVES ARE:
Caring, positive, persistent, focused, persuasive, coachable, success oriented, organized, resilient and self directed
Understands that steadfastness and a commitment to a tested and successful process has a profound impact on achieving one’s goals
Enjoys a fast-paced, success driven environment where personal performance is measured daily
Work Environment & Notice
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. The term "qualified individual with a disability" means an individual with a disability who, with or without reasonable accommodation, can perform the essential functions of the position. While performing the duties of this job, the employee is regularly required to communicate professionally in person, over the telephone, through email and other electronic means, move about the office or school, handle various types of media and equipment, and visually or otherwise identify, observe and assess. The employee is occasionally required to lift up to 10 pounds unless otherwise specified in the job description.
The intent of this job description is to provide a representative and level of the types of duties and responsibilities that will be required of positions given this title and shall not be construed as a declaration of the total of the specific duties and responsibilities of any particular position. Employees may be directed to perform job-related tasks other than those specifically presented in this description. Education Management Corporation is an Equal Opportunity Employer and embraces diversity as a critical step in ensuring employee, student and graduate success. We are committed to building and developing a diverse environment where a variety of ideas, cultures and perspectives can thrive.
Education Management Corporation - 10 months ago