Responsibilities: Professional Tellers are responsible for the processing of transactions accurately and efficiently in a fast paced environment. Your duties will include, but are not limited to the following:
Ability to work within established policies, procedures and guidelines. * Identify customer needs and refer financial products and services. * Consistently seek to delight our customers and deliver exceptional customer service with a positive attitude. * Build customer loyalty; establish customer relationships through courtesy and friendliness, including addressing each customer by name. * Contribute to a positive team environment in the banking center through teamwork, team spirit and coaching. * May be required to work Saturdays and or extended hours as needed.
Qualifications
Required Skills:
Minimum of six months cash handling experience. * Minimum of six months customer service experience. * Ability to work effectively as a team member. * Strong oral and written communication skills. * Ability to respond and assist customers with inquires and/or problem resolution. * Careful attention to detail and time management.
Desired Skills/Assets:
Previous cross-sales and/or referral experience. * Ability to identify customer financial needs, goals and objectives. * Proficiency in basic computer skills. * Previous banking/financial services/teller experience. * Bilingual (fluent verbal and written skills).
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Location: US-NJ-Jersey City Job Family: R-Consumer Banking Language: Travel: No Posting Date: Jul 21 2010 Unposting Date: Jul 28 2010
Hours Per Week:20.00
Full / Part-time: Parttime-Regular
Shift: 1st Shift
Weekly Schedule:M 9-4, TH 9-6, F 9-4, SAT 9-12 (flexible)
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