DUTIES INCLUDE BUT ARE NOT LIMITED TO: Interview patients to obtain all necessary account information Ensure charts are completed and accurate Verify all insurance and obtain pre-certification/authorization Calculate and collect patient liable amounts Ensure that all necessary signatures are obtained for treatments Answer any questions and explains policies clearly Process patient charts according to paperwork flow needs and established productivity standards Welcome patient and family members in a professional manner. Contact the nursing staff for emergency medical needs and answer patient and visitor questions. Interview incoming patients, his/her relatives, or other responsible individuals to obtain identifying and biographical information with insurance and financial informationKNOWLEDGE, SKILLS & ABILITIES Communication - communicates clearly and concisely, verbally and in writing Customer orientation - establishes and maintains long-term customer relationships, building trust and respect by consistently meeting and exceeding expectations Interpersonal skills - able to work effectively with other employees, patients and external parties PC skills - demonstrates proficiency in PC applications as required Policies & Procedures - demonstrates knowledge and understanding of organizational policies, procedures and systems Basic skills - able to perform basic mathematical calculations, balance and reconcile figures, punctuate properly, spell correctly and transcribe accuratelyEDUCATION High school diploma or GED requiredEXPERIENCE At least one year of registration experience preferred
HCA Inc - 9 months ago
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