The ADT Corporation (NYSE: ADT) is a leading provider of electronic security, interactive home and business automation and monitoring services for residences and small businesses in the United States and Canada. ADT's broad and pioneering set of products and services, including ADT Pulse interactive home and business solutions, and home health services, meet a range of customer needs for today's active and increasingly mobile lifestyles. Headquartered in Boca Raton, FL, ADT helps provide peace of mind to more than six million customers, and it employs about 16,000 people at 200 locations. More information is available at
Position Title: Resale Representative
Sell reactivation services and upgraded products within assigned territory to customers who have a previously discontinued ADT system while maintaining assigned sales quota and following established guidelines.
Identify prospects utilizing creative lead generating techniques
Present sales presentation and proposal to prospects, identifying positive features and advantages of our products and services over those of the competition
Adhere to current ADT policies, procedures, products, programs and services
Follow up with prospects
Prepare final contract for signature
Process work order and complete all paperwork in accordance with approved and standardized procedures
Post installation follow-up by contacting customer ensuring commitments were met and generating referrals
Maintain customer retention by affirming customer satisfaction after the completion of both 6 and 12 months of service
Education/Work Experience Required
High school degree or equivalent
Prior sales experience preferred
Excellent interpersonal skills
Must possess strong communication, negotiating, and time management skills
Flexible Style; perseverance; action oriented; interpersonal savvy
Aptitude for problem solving; ability to determine solutions for customers (consultative sales approach); customer focused
Valid driver's license with clean driving record
Ability to work a full time schedule
Available for local travel, nights and weekends to accommodate the residential customers' agenda
Ambitious results oriented individual with entrepreneurial drive
ADT LLC is a equal opportunity employer.
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