Automotive Service Advisor
Group 1 Automotive - Oklahoma City, OK

This job posting is no longer available on Group 1 Automotive. Find similar jobs: Automotive Service Advisor jobs - Group Automotive jobs

Entry - Level Service Advisors/Greeters
at Bob Howard Nissan

Bob Howard Nissan is part of fast growing Group 1 Automotive , a leader in automotive retail and we need to add entry-level S ERVICE ADVISORS/GREETERS to our team. Group 1 is a Fortune 500 company that offers a team environment, great benefits and ongoing training and support for its associates. If you’ve got the horsepower to join a fast paced environment and hit our high standards - apply today!

Responsibilities (include but are not limited to):
  • Meet and greet service customers promptly in a professional and courteous manner.
  • Inspect vehicle and refer to service history to accurately identify and verify customer’s service needs.
  • Write customer service tickets in a timely and accurate manner, while providing professional contact and meeting the customer's needs.
  • Check on progress of services to vehicles throughout the day and contact customer to communicate and receive approval regarding any changes in the cost-estimate, promised time of delivery or recommended services.
  • Inspect vehicles prior to each customer delivery to ensure vehicles services and/or repairs are performed correctly and communicate the results with the customer.
  • Meet requirements of the state and federal law for automobile repair and consumer protection.
  • Demonstrates behaviors consistent with the Company’s Values in all interactions with customers, co-workers and vendors.

Requirements

Requirements (include but are not limited to):
  • Some previous experience in a service or customer interaction position.
  • ADP Dealer Services Experience a plus.
  • High school diploma or equivalent.
  • Valid driver license in the state that you will work and a good driving record.
  • Great attitude with high-energy personality.
  • Excellent customer service skills.
  • Professional appearance and work ethic.
  • Ability to work well in a process driven environment.
  • Outstanding communication skills in both verbal and written.

*All applicants must pass pre-employment testing to include: background checks, MVR, and drug testing in order to qualify for employment*

Compensation and Benefits:

In addition to competitive pay, we offer our associates:
  • Health insurance
  • Dental insurance
  • Vision, Life, Disability insurance
  • 401(k) plan with company match
  • Paid vacation
  • Employee Stock Purchase Plan
  • Employee Vehicle Purchase Program
  • Professional work environment, with job training and advancement opportunities

If you are in alignment with our values of integrity, transparency, professionalism and teamwork- now might be the time for you to accelerate your career as part of the best company in automotive retail. Apply today or refer a qualified friend.

Group 1 Automotive is an Equal Employment Opportunity employer.

Group 1 Automotive - 18 months ago - save job - block
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Group 1 Automotive is only one in a group of firms (AutoNation and Penske Automotive Group are the largest) striving to consolidate US auto...