Customer Engagement Specialist - WA, Tacoma
Mosaic - Tacoma, WA

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Sales Solutions is a full-service marketing agency that delivers successful brand experiences for various high profile clients directly to the people who buy them. Ad Age recently included us in their

Best Places to Work in Marketing and Media

list, and we are about to expand our team!

We are currently looking for a part-time

Customer Engagement


to join our innovative, growing company.

The Customer Engagement Specialist will be primarily responsible for driving brand awareness and advocacy through hands on product education and demonstration. Along with product education and demonstration, your ability to build relationships and maintain strong partnerships with store personnel is important in achieving the goals of this program.

Mosaic is looking for people with an obsession for the latest and greatest mobile technology - stereos, speakers, subwoofers, amplifiers, mobile phones, GPS, etc - who can educate customers, help decide on what is best for their vehicle and the installation of these products.


Customer Engagement Specialist



Engage and excite customers and Retail Sales Associates creatively with inspirational product demonstrations and a communication style that explains the benefits of mobile audio

Generate in-store buzz by educating consumers on the benefits of mobile audio products in their car.

Make a significant contribution towards sales and improve the consumer buying experience through effective product training of store personnel.

Deliver training through direct engagement or group presentations. Training should be consistent with program goals.

Responsible for maintaining, cleaning, troubleshooting and maintaining demonstration areas, providing customers the best possible product experience.

Complete call reports and on-going training in a timely manner, meeting all deadlines.


Possess experience / comfort level with car audio products (stereos, speakers, GPS, DVD)

Previous experience with face-to-face presentations and demonstrations.

Comfortable educating, sharing product features, providing product benefits and not afraid to ask for the sale with customers & retail associates

Outstanding organizational skills, time management, and attention to detail are key in this role

'Working knowledge' of car audio products

Typical schedule will include Saturdays and Sundays during retail peak hours; flexibility to work Thursdays and Fridays, as needed is required

Must reside within the assigned territory.

Ideal candidate is also extroverted, motivated and confident working with people and has a truly magnetic personality.

High energy with interest working in a fast- paced environment.

Who is Mosaic?

Consistently voted one of the best places to work, Mosaic provides people, technology, and analytics to support the sales and marketing of world-class brands that you know and use every day. Our clients are Fortune 500 companies with high expectations and forward-thinking philosophies. Together as a TEAM we deliver for them every day. Mosaic is not about standing out from the crowd - We lead it!

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To learn more about Mosaic, visit us at

Please apply on-line AND include a copy of your resume and current photo(s).

Equal Opportunity Employer / Drug Free Work Environment

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. Mosaic reserves the right to modify all or part of any job descriptions at its discretion in order to meet and or exceed the needs of the business.


Field Representative - Sales

Primary Location



United States

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The Mosaic Company (Mosaic) is a producer and marketer of concentrated phosphate and potash crop nutrients for the global agriculture...