Sales Operations Consultant
UnitedHealth Group - Plymouth, MN

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Position Description:
The candidate will be responsible for supporting wide-ranging, diverse group of domestic based Business Development professionals in identifying prospective clients, supporting initial sales activities, supporting proposal activities, and coordinating key reporting metrics that measure revenue generation activities.

Sales operation resource for assisting in the selling of BPO, IT Managed Services, Project Management, Consulting services to the managed Healthcare industry, including Payers and Providers.

Responsible for the daily support of the sales function to minimize the administrative work of producers. Responsibilities include analyzing and reporting sales data, communicating changes to sales plans, providing knowledge about customers and competitors, communicating pricing data, and managing the operational logistics of sales meetings and activities. Works closely with sales and other functional leaders to develop and maintain the operational infrastructure supporting sales recruiting, goal setting, training and onboarding, troubleshooting order processing issues and producer requests, and sales-related information systems and procedures.

Primary Responsibilities:
Maintain strong, client facing communicate to interact with potential and existing clients through telephone and email.

Support sales efforts through providing following up activities, coordinating appropriate sales presentations and materials.

Utilize online CRM tool to generate pipeline reporting, advancing opportunities throughout their life cycle, collect account information and inform internal stakeholders;

Facilitate contact with various trading partners including lead generation suppliers, internal sales channels, and other parties.

Coordinate various calendars, to schedule sales appointments, webinars, multiple attendee conference calls.

Coordinate, along with Marketing Director, sales support activities for lead generation activities and trade shows.

Provide RFP response support and other duties as required.

Self-starter, ability to work in a virtual workplace.

Generally work is self-directed and not prescribed.

Works with less structured, more complex issues.

Serves as a resource to others.


Bachelors degree or equivalent experience(5+ years within a inside sales role).

10% or less of travel

Able to work Core business hours

5+ years experience in an inside sales role within the healthcare insurance industry, IT industry or outsourcing sales.

Experience in a matrixed professional sales organization.

5+ years experience in a client facing role (telephonically or face to face)

Proficient with Word, Excel and PowerPoint.

Any experience with or a similar CRM tool.

Experience working in a global work Environment

Experience with sales calls, cold calling and lead generation of clients

UnitedHealth Group IT provides a diverse and comprehensive array of application design and infrastructure services designed to advance improved health and well-being for our customers, and to benefit UnitedHealth Group employees across the enterprise. Comprised of the Application Services Group, Enterprise Technology Services Group and the IT Business Services Group, UnitedHealth Group IT has over 7,000 internal and external resources across the globe, and offices in California, Connecticut, Minnesota, New Jersey, South Carolina, Wisconsin and India.

Diversity creates a healthier atmosphere: equal opportunity employer M/F/D/V.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. In addition, employees in certain positions are subject to random drug testing.

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UnitedHealth Group is the most diversified health care company in the United States and a leader worldwide in helping people live healthier...