Savannah Quarters Country Club located in Pooler, Georgia is excited to announce the exceptional career opportunity of Director, Recreation. Qualified candidates will thrive in a hospitality environment and be highly focused on providing superior service for our members and guests.
Directs the overall performance of the Recreation Department, to include satisfaction and financial performance.
*Prepares and monitors annual budget, revenue goals and expenses for the Recreation areas as well as generating various (weekly, monthly, etc.) business volume forecasts and planning accordingly.
*Reviews and analyzes various financial results/reports to monitor overall Recreation performance and take any corrective actions that may be needed.
*Orchestrates and directs contracts, insurance and payment of outside vendors.
*Resolves customer service issues in a timely and effective manner.
*Develops internship programs to include but not limited to recruitment and training.
*Monitors all camps, programs, and special events and helps when necessary.
*Monitors facilities for continual quality assurance and attention to detail.
*Generates ideas to improve and expand current facilities and continually research opportunities to increase revenue.
*Implements policies and procedures for the Recreation department, including compliance of all company standards relating to quality of products and services.
*Responsible for interviewing, hiring, training, planning, assigning, and directing work, evaluating performance, rewarding, and disciplining associates; addressing complaints and resolving problems.
*Manages department members that may include, but is not limited to: Recreation Coordinator, Tennis Professionals, Personal Trainers, Lifeguards, Pool Manager, Recreation Attendants, and Swim Instructors.
*Assures that effective orientations and training are given to each new associate. Develops ongoing training programs.
*Monitors business volume forecast and plans accordingly in areas of manpower, productivity, costs and other expenses.
*Responsible for implementing and maintaining excellent service to achieve guest satisfaction. *Conducts staff meetings with subordinates.
*Regular and reliable attendance.
*Incorporates safe work practices in job performance.
Associate's degree(AA); or six months to one year related experience and/or training; or equivalent combination of education and experience.
CPR, First Aid Certification, Certified Pool Operator (up to date by pool opening)
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