This position supports CWU’s mission by safeguarding and properly receipting University monies in an accurate and timely manner, by giving excellent customer service to students and their families, as well as, other University employees and outside organizations. Perform fiscally related tasks using a manual and/or computerized system which involves receiving, distributing, transferring, and accounting for funds such as distribution of monies owed or advanced; receipt of payments by cash, check or credit card; and maintenance of internal and external cash flow records.
Eighteen months of fiscally-related work handling large volume of payment transactions such as bank teller or retail sales clerk
equivalent education, training, or experience.
Experience with computerized cashier receipting systems.
Ability to handle large amounts of cash and credit card transactions both in person or web payments.
Ability to assemble and review fiscal documents according to State and Federal regulations.
Demonstrated customer service skills.
Training and/or experience using Excel and Word.
Experience with PeopleSoft Student Administration software and College Loan Management software.
Work is performed in an office setting with frequent in-person interactions. It is essential to be able to meet the physical demands of remaining at a desk/computer work station for prolonged periods of time, using repetitive arm, hand and finger movements. Some stooping, kneeling, bending, crouching, lifting, walking, carrying or moving of objects and other movements may be required. Occasional evening or weekend work and travel may be required.
Receive and record payments made by students, departments, outside agencies and others to the PeopleSoft Student Administration System ( SAFARI ) and the Campus Loan Manager ( CLM ).
Issue receipts for payments made in person or through the mail by cash, check, or credit card for tuition and fees, housing, transcripts, general account receivable, Perkins Loans, parking permits and fines, departmental deposits and any other University charges.
Assist students and departments with questions concerning their accounts or deposits.
Perform daily balancing of payments receipted, research and document discrepancies and makes necessary corrections.
Distribute University checks to individuals in person or by mail, to include but not limited to financial aid refunds, short term loans, payroll, accounts payable and other miscellaneous refunds and payments.
Responsible for safekeeping and distribution of Parking Permits.
Provide accurate information to students and their families concerning their University accounts. Assist all clients: departments, students, parents, organizations and general public with questions regarding University cashiering and student accounts policies and procedures.
Post fiscally related transactions such as charge/credits and payments recorded in CLM to SAFARI .
Refund credit card payments on the VeriFone system. Post Sallie Mae web payment credit card refunds on the Net Pay/Sallie Mae website.
Verifies student refund checks against the refund query list to make sure all checks were printed.
Prepare refund, payroll, and accounts payable checks for distribution.
Acts as backup in printing of checks for the Cashier supervisor.
Reconcile the transfers made to student accounts on SAFARI to ensure that the proper debit and credit was posted. Print queries of transactions made on SAFARI and ensure they balance and have proper backup. Forward reports to the Accounting Director for review.
Prepare Exit Interview packets for Perkins Loan borrowers under the direction of the Assistant Manager of Student Accounts.
Identify borrowers needing an exit interview, reconcile each borrowers CLM loan advance to Safari Perkins indebtedness, enter loan exit information into the appropriate field in CLM as required.
Print Truth in Lending Repayment disclosure statement and cover letter from CLM mail queue and review for accuracy; prepare exit packet for mailing that includes cover letter, copy of Perkins Promissory Note, Truth in Lending Repayment Statement and other documents as required by federal regulations, mail the packets by certified mail to borrower.
File original promissory notes in fire proof cabinets, place exit holds in SAFARI , receive from borrowers completed exit papers, remove exit holds in CLM and SAFARI and file documents in borrowers folders.
Funds Custodian duties (rotational):
Verify vault balance.
Review, verify, and reconcile all cashiers daily deposits/receipts, and prepare consolidated bank deposits for all funds receipted and make deposit into bank with assistance of police escort.
Maintain petty cash till.
Reimburse University personnel for purchases under $100 after approval from the Student Accounts manager or Assistant Manager.
Reconcile the amount in the Petty Cash fund balance with the form presented and authorized for payment.
Prepare check request form for the Accounting Office to replenish Petty Cash till.
Train and assist temporary cashiers ans student employees with cashiering responsibilities and duties including the SAFARI software system; opening and closing of tills; daily cash balancing; and customer service.