Del Amo Motorsports is the leading powersports dealership in Redondo Beach, CA is looking to hire a Service Manager. Del Amo Motorsports has a reputation built on quality work, and we are in search of hiring a like minded individual. Candidates must be honest, self-driven, results-oriented, with a positive outlook, and a clear focus on the highest of customer service standards. This is your chance to join a team who is leading the industry with our fun, friendly work environment and offering fantastic income opportunities to the right candidate.
Minimum 5 years motorcycle multiline dealership experience
Mechanical knowledge and experience with motorcycles.
Computer skills are a must. All functions of our service department are computerized.
Experience with Lightspeed is a plus.
Strong customer service and communication skills.
Have great attention to detail.
Able to lift 50lbs. of materials.
Manage department with a high degree of customer satisfaction while maintaining profitability.
Intake of customer and internal vehicles.
Estimate costs and completion times at the point of sale. Communicate this CLEARLY to the customer.
Notify customer with changes, additional work needed or completion of work order.
Communicate with OEM’s for warranty approval as needed.
Fill warranty claims in a timely manner.
Handle customer complaints quickly, with understanding, and with a positive attitude to demonstrate our customer commitment.
Product technician efficiency reports.
Input on department promotions and advertising.
Some of the industry’s highest compensation DOE.
Extensive health insurance plan
Deep employee discounts
A fun EOE workplace with great events
Motorcycle Industry Jobs.com - 22 months ago