Tech Instructor
EMC - Orlando, FL

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Requisition ID : 84981BR

Job Description : GENERAL SUMMARY
Teach advanced level technical classes using EMC Global Education standard course materials. Assigned classes may span multiple curriculum paths and/or multiple products. May be involved in new course development from an instructor perspective. Make minor revisions to existing course materials with management and content approval. Instruct and mentor junior staff members in EMC Global Education established policies and procedures. Teaching will comprise the majority of the workload with the remainder focused on self-improvement and other training-related activities.
PRINCIPAL DUTIES AND RESPONSIBILITIES
Focus on overall customer satisfaction; Learn and deliver assigned standard EMC Global Education advanced level courseware. Audience may include EMC employees, EMC end-user customers, partners, resellers, distributors or systems integrators.
Work closely with Education Specialists and end-users to fulfill customized course requests by modifying and compiling standard course materials as required.
Continuously enhance technical instructional delivery and presentation skills.
Mentor other instructors in the subject matter, content, and course delivery techniques for assigned technical courses.
Ensure the quality and consistency of course content throughout a course life cycle; Participate in beta test process, Train-the-Trainer courses and other activities to maintain a leading role.
EMC Proven Professional Certification desired.
Teaching assignments may be located at EMC facilities or customer sites; Extensive domestic & international travel may be required.
SKILLS
Proficiency in Storage and/or Networking is required.
Virtualization (VMWare, VNX, VBPLOCK) is a plus.
Understanding of EMC's products and their value added to the customer.
Presentation skills.
Communication skills.
Mentoring/Coaching skills.

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About this company
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EMC Corporation (EMC) and its subsidiaries develops, delivers and supports the information technology (IT) industry's range of information...