Family Support Worker
Government of the District of Columbia - Washington, DC

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Agency: Child and Family Services Agency

Administration: In Home and Permanency I

"Pay Plan, Series & Grade: DS-301-09

Opening date: January 23, 2013

Closing Date: February 7, 2013

Tour of Duty: 8:15 a.m. - 4:45 p.m. Monday thru Friday

Evening and weekend hours, as required

Promotion Potential: None

Number of Vacancies: One (1)

Area of Consideration: Open to the Public

Duration of Appointment: Permanent (Full-time)

Salary Range: $45,345 - $58,386

Collective Bargaining Unit (Union): This position is in the collective bargaining unit represented by AFSCME - LOCAL 2401 and you may be required to pay an agency service fee through direct payroll deduction.


Brief Description of Duties:
The incumbent performs casework, group work, and community organization work under the supervision of a Licensed Independent Social Worker, Supervisory Social Worker or Licensed Independent Clinical Social Worker. Assists Social Workers to assess the needs and strengths of families, investigates reports of child abuse and neglect.

Accompanies a Social Worker as needed, for reasons of safety or participates in home visits and/or investigations to determine the needs of clients and/or gather pertinent information related to the child. Assists in locating the assessment sites; conducts unaccompanied home visits in safe situations; or facilitates visitations, arranging or transporting of children; assists with physical oversight of groups of children and enters observational information into FACES as appropriate.

Provides a wide range of complex support social services for complicated cases. With guidance, develops plans for and provides appropriate assistance and services on a continuing basis to children and family members. Makes recommendations for planned use of agency resources and auxiliary services.

Assists Social Workers by discussing and documenting clinically related information into the case record.

Provides transportation assistance for clients to and from CFSA to court, service providers, and city hospitals and to other institutions at the request of the Social Worker or Supervisor; enters observational information into FACES as appropriate. Drives government provided vehicle as required.

Coordinates or assists Social Workers to coordinate team meetings and/or supervisory conferences for case planning, developing specialized resources for clients, and to direct casework activities toward the permanency goal of the child and family. Clarifies the roles and responsibilities of all team members as necessary, i.e. family, child, kin, GAL, AAG, Social Worker and community organization representatives.

Supports social workers and supervisory social workers in implementing service plans by supervising/facilitating visits, making referrals or scheduling service with providers, or program specific administrative activities, depending upon assigned program area i.e. assist with ICPC or home study and Placement Packets.

Assists Social Workers in the timely implementation of case plans; ensures all case work related documentation is entered into FACES within required time of the event, to include observations from parent-child and sibling visitations, foster parent-child interactions, medical and psychological information from a mental health professional or OCP representative. Assists in the preparation of pre-disposition reports and other periodic court reports, in compliance with the Prevention of Child Abuse and Neglect Law of 1977.

Interviews children, families, neighbors, professional groups to obtain or provide information. Makes referral for assessments. Establishes and maintains linkages with community agencies and facilities that provide client services.

Contacts collateral sources such as neighbors, landlords, schools, clinics, and other service providers in order to gather information necessary for the timely delivery of services. Prepares reports and findings on home visits and/or investigations.

Assists the social worker in completing specified paper and record searches to locate hard-to-find families by engaging diligent search services or by searching and clarifying existing data, checking files and contacting other agencies as necessary.

Provides services related to planned or emergency placement of children or other emergency assistance, under the direction of the social worker, social worker associate, or supervisory social worker.

Maintains statistical data regarding the number of children, family member or other group served and the types of services provided. Works with other Social Workers, professional staff to share knowledge of pertinent resources that affect children and/or families.

Participates in educational training seminars, conferences and workshops.

Performs other related duties as assigned.


Education Requirement: A bachelo'rs degree in social work or in a related social services field, i.e., psychology, sociology.

Specialized Experience: Experience that equipped the applicant with the particular knowledge, skills, and abilities to perform successfully the duties of the position, and that is typically in or related to the work of the position to be filled. To be creditable, at least one (1) year of specialized experience must have been equivalent to at least the next lower grade level in the normal line of progression for the occupation in the organization.

Time-in-Grade Restrictions: Time in grade restrictions must be met by the closing date of this vacancy announcement.

Ranking Factors

Submission of Ranking Factors: The following ranking factors will be used in the evaluation process. All applicants MUST respond to the ranking factors. Please respond specifically to the ranking factor(s) by either typing directly into the free form area provided or by pasting from a text document. Please describe specific incidents of sustained achievements from your experience that show evidence of the level at which you are applying. You may refer to any experience, education, training, awards, outside activities, etc. that include the degree to which you possess the job related knowledge, skills and abilities described in the ranking factors. The information given in response to the ranking factors should be complete and accurate to the best of your knowledge. FAILURE TO RESPOND TO ALL RANKING FACTORS WILL ELIMINATE YOU FROM CONSIDERATION.

Ranking Factor #1: General knowledge of the principles and practices of social work as evidenced by a Bachelors Degree in Social Work or in a related social services field, i.e., psychology, sociology, to provide support services to Social Workers.

Ranking Factor #2: Knowledge of the structure, functions and mission of a child welfare agency to perform social services work to include a general knowledge of pertinent resources, legal status and related policies and procedures as they affect children and families.

Ranking Factor #3: Skill in interviewing clients to gather and provide information.

Ranking Factor #4: Ability to communicate orally and in writing to provide assistance to clients, prepare reports and maintain contact with community resource groups and other outside groups and organizations.

Ranking Factor #5: Skill and knowledge of Microsoft Office for electronic case management data entry.

Conditions of Employment

Other Significant Factors: Required to drive and maintain a current valid Driver's License.

Physical Effort: The work is sedentary.

Work Environment: The work is performed in an office setting and in other community locations.

Priority Consideration

Displaced Employee Priority Placement: Eligibles for the District of Columbia's Displaced Employee Program (DEP) and Agency Reemployment Priority Placement Program (ARPP) will be given priority consideration for this position if found qualified.

Employment Benefits

Employee Benefits: Selectee will be eligible for health and life insurance, annual (vacation) and sick leave and will be covered under the District of Columbia government's retirement plan. However, if selectee was previously employed in the District of Columbia government under an appointment for which he/she was eligible for Civil Service Retirement (CSR), contributions to CSR will resume upon re-employment.

Residency Requirement

A person applying for a position in the Career Service, Educational Service, Management Supervisory Service, an attorney position in the Legal Service (series 905) other than in the Senior Executive Attorney Service (SEAS), or an attorney position in the Excepted Service (series 905) who is a bona fide District resident AT THE TIME OF APPLICATION for the position, may be awarded a 10-point residency preference over non-District applicants, unless the person declines the preference points. If selected, the person shall be required to present no less than 8 proofs of bona fide District residency and maintain such residency for 7 consecutive years from the effective date of the appointment. Failure to maintain bona fide District residency for the 7-year period will result in forfeiture of employment.

Information to Applicants

Veterans Preference: Applicants claiming veterans preference must submit official proof at the time of application.

Drug-Free Workplace: Pursuant to the requirements of the Drug-Free Workplace Act of 1988, the individual selected to fill this position will, as a condition of employment, be required to notify his/her immediate supervisor, in writing, not later than five (5) days after conviction of or a plea of guilty to a violation of any criminal drug statute occurring in the workplace.

How to Apply

Posting Cancellation: A non-competitive selection of an eligible candidate from the Agency Reemployment Priority Placement Program (ARPP) or the District's Displaced Employee Program (DEP) will result in the cancellation of this announcement.

Contact Information: All inquiries related to employment and job applications should be directed to the Human Resources Administration at (202) 724-7373.

Disposition of Resume: Resumes received outside the area of consideration and/or after the closing date will not be given consideration. You must resubmit your resume to receive consideration for any subsequent advertised position vacancies. For the purpose of employment, resumes are not considered job applications. Therefore a DC 2000 job application or online job application is required to be submitted.

Closing Statement

EEO Statement: The District of Columbia Government is an Equal Opportunity Employer.

Equal Opportunity Employer: All qualified candidates will receive consideration without regard to race, color, religion, national origin, sex, age, marital status, personal appearance, sexual orientation, family responsibilities, matriculation, physical handicap, or political affiliation.

Notice of Non-Discrimination: In accordance with the D.C. Human Rights Act of 1977, as amended, D.C. Official Code, Section 2-1401.01 et. seq., (Act) the District of Columbia does not discriminate on the basis of actual or perceived: race, color, religion, national origin, sex, age, marital status, personal appearance, sexual orientation, gender identity or expression, familial status, family responsibilities, matriculation, political affiliation, genetic information, disability, source of income, or place of residence or business. Sexual harassment is a form of sex discrimination which is also prohibited by the Act. In addition, harassment based on any of the above protected categories is prohibited by the Act. Discrimination in violation of the Act will not be tolerated. Violators will be subject to disciplinary action.

Job Offers: Official Job Offers are made by the Human Resources Administration Only.

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