Special Events Ticket Representative
Powers Management/Bridgestone Arena - Nashville, TN

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Sales & Marketing: Ticket Operations

Special Events Ticket Representative - Powers Management/Bridgestone Arena (Nashville, TN)

Special Events Ticket Representative

Part-time, seasonal position May – July 2012

Reports directly to: Special Events Coordinator

Reports indirectly to: Ticket Operations Manager

Department: Box Office

  • Answer the phone line for the CMA Music Festival.
  • Sell tickets and process ticket orders.
  • Ensure quality customer service to all CMA Music Festival patrons.
  • General administrative work including maintaining/organizing files, data entry, copying, filing, faxing, and mailing.
  • Responsible for balancing all daily transactions and completing a daily record sheet.
  • Perform all other related duties as assigned.
  • Ability to multi-task in a fast paced environment.
Minimum Requirements:
  • High School degree or GED equivalent.
  • Retail and customer service experience
  • Knowledge of Ticketmaster and/or Archtics preferred but not required
  • Solid knowledge & proficiency in Microsoft Office – Word, Excel, etc.
  • Strong organizational & time management skills
  • Strong verbal communication skills
  • Work long, uncommon hours including nights, holidays and weekends (may be required at times)
  • Must be available to work the week of the festival up to 60-70+ hours.