Operations Specialist I (Investments) provides service support to a Wealth Management Team or multiple Financial Advisors. The position demands specific education requirements and/or relevant work experience and securities/insurance licensing. In general, Brokerage Operations Specialists support the broker/dealer’s financial advisors by performing clerical and administrative tasks.
ESSENTIAL DUTIES AND RESPONSIBILITIES consist of the following, but not limited to:
Account Administration -
o Accurately prepares and executes account opening and activity documents and instructions and submits them in a timely fashion to the firm’s broker/dealer.
o Processes checks, securities, and transfers in accordance with broker/dealer policies and procedures.
o Maintains account files in accordance with the firm’s books and records requirements.
Financial Advisor – Broker/Dealer Interface
o Submits, monitors, reconciles account activity processing from submission through completion.
o Researches and reports on account and activity status to the Financial Advisor and the Senior Operations Specialist.
o Remains current in the latest Broker/Dealer, clearing firm, and investment/insurance company operations requirements.
Client Relationship Management -
o Contributes to maintenance of the firm’s client contact database.
o Creates and maintains client account hard files.
o Notify the Financial Advisor and Senior Operations Specialist of any changes in client contact data, especially unusual activity or requests.
Business Development -
o Maintains current account document supplies, prospectuses, and marketing literature for the Financial Advisors.
o Be prepared to assist the Financial Advisor in the preparation of specific sales proposals.
To perform this job successfully, an individual must be detail oriented, able to prioritize daily activities, and take initiative, especially with regard to client service issues. The Operations Specialist will have to acquire basic knowledge of investments, and insurance. Requires excellent computer skills including proficiency in the Broker/Dealer’s operating platform, word processing, spreadsheets, and contact management.
EDUCATION and/or EXPERIENCE -
A BA/BS in Business or like field or a minimum of 2 years experience in the financial services industry. The individual must have, or obtain within the first six months of employment FINRA Series 6 and 63 registrations. In addition, a Life and Health Insurance license will be required within 12 months of hire.
LANGUAGE SKILLS -
Excellent communication, both written and verbal, and interpersonal skills are required.
MATHEMATICAL SKILLS -
The position requires competence in the mathematics of finance and investments. This includes the ability to add, subtract, multiply, and divide. The ability to interpret account statements and financial data is critical.
REASONING ABILITY -
This position requires the ability to solve technical problems and deal with a variety of variables in situations where sophisticated operational understanding is required. The ability to interpret a variety of instructions furnished in written, oral, diagram or schedule form is essential. The position must research and resolve client issues in the most appropriate manner for the client and most compliant with the broker/dealer.
PHYSICAL DEMANDS -
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to move about, sit, talk and hear. The employee spends a great deal of time using a computer requiring the use of hands, fingers, and arms. The employee is required to maintain files and order supplies related to the brokerage and insurance business, which requires the occasional lifting or carrying up to 20 pounds.
WORK ENVIRONMENT -
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate to low.
SPECIAL REQUIREMENTS - All positions require U.S. citizenship, drug test and a Federal Government Security Clearance. NWFCU will sponsor the clearance process for qualified applicants. All Applicants will be subject to a credit history check in order to determine employment eligibility with NWFCU.
Necessary accommodations will be made to enable individuals with disabilities to perform the essential functions of this position.
We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
Northwest Federal Credit Union - 15 months ago