Teller
Department of Veterans Affairs - Minneapolis, MN

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VacancyID: 615381

The Department of Veterans Affairs (VA) needs employees who possess the energy, compassion, and commitment to serve those who served our Country. Whatever the job title, every position in VA will give you a chance to make a meaningful and personal contribution to the lives of truly special and deserving people - our Veterans. Working for VA is one of the most emotionally satisfying and professionally rewarding ways to dedicate the best within you to your Country's service.

If you are transitioning from the military or a Veteran already, we invite you to explore the benefits of continuing your career at the VA. The VA is committed to hiring Veterans .

The VA is much more than just another employer. It is an honorable, open and welcoming community of those who care. Gratitude is our motivation and service is our mission.

The VA has adopted Core Values and Characteristics that apply universally across the Department. The five Core Values define “who we are,” our culture, and how we care for Veterans, their families and other beneficiaries. The Values are I ntegrity, C ommitment, A dvocacy, R espect and E xcellence (“ I CARE ”).

America's Veterans need you!

To find out more, go to http://www.va.gov/jobs/ .

KEY REQUIREMENTS

You must be a U.S. citizen to apply for this job.

You will be subject to a background/suitability investigation.

Designated and/or random drug testing may be required.

DUTIES:
This position involves a multi-grade career ladder . The major duties listed below represent the full performance level of GS-6 . At the GS-5 grade level, the individual performs assignments of a more limited scope and with less independence. The individual will progressively acquire the background necessary to perform at the full performance level of GS-6 . Promotion is at the discretion of the supervisor and is contingent upon satisfactory performance, availability of higher level work, and availability of funds. Promotion is not guaranteed and no promise of promotion is implied.

The employee serves as a designated agent of the Treasury Department, located in the Finance Department at the VA Medical Center, in Minneapolis, MN. The Teller is personally and financially responsible for the performance of all duties related to the proper receipt and disposition of all collections, and payment at a large complex hospital utilizing a cash advance. Duties include, but may not be limited to the following:

  • Receives for review, acceptability and disposition all remittances received.
  • Determines proper disposition of collections, prepares receipts and certificates of deposits.
  • Advances funds and provides technical direction to one or more alternate cashiers who assist in teller operations.
  • Makes cash disbursements to employees, patients and other customers for such items as patient funds, salary, beneficiary travel, employee travel, supplies, services and lectures.
  • Determines receipt requirements and initiates action to effect proper reconciliation.
  • Merges disbursement and collection documents.
  • Assembles, reviews, and maintains cashier transactions (e.g., reconciling accounts involving sub division, varied adjustments to accounts, resolving problems in balancing accounts, adjusting discrepancies, preparing replenishments, deposit tickets and reports.
  • Uses automated systems to reconcile errors that require an understanding of nonstandard procedures.
  • Maintains an inventory of the Citibank convenience checks.
  • Acts as primary liaison in reporting lost or stolen checks.
Work Schedule: Monday - Friday; 8:00AM - 4:30PM

***RELOCATION EXPENSES AND/OR INCENTIVES ARE NOT AUTHORIZED***

QUALIFICATIONS REQUIRED:
SPECIALIZED EXPERIENCE: GS-5 : One ( 1) year of specialized experience that equips you with the knowledge, skills and abilities to perform successfully the duties of the position. To be creditable for the GS-5 the experience must have been equivalent to the GS-4 in Federal service. Examples of specialized experience includes: k nowledge of interrelated steps and procedures or processes to assemble, review, and maintain cashier transactions; interpreting banking rules and regulations; determining authorized payments, paying cash vouchers, cashing checks, receiving, and distributing salary checks; posting cash payment transactions to multiple accounts, maintaining accounting records, generating reports, and protecting printed and electronic files.

OR

SUBSTITUTION OF EDUCATION FOR EXPERIENCE : GS-5 : Four ( 4) years of successfully completed education above the high school level in any field for which high school graduation or the equivalent is the normal prerequisite. This education must have been obtained in an accredited business, secretarial or technical school, junior college, college or university. (TRANSCRIPTS REQUIRED)

OR

COMBINATION OF EDUCATION AND EXPERIENCE : GS-5: Equivalent combinations of successfully completed post high school education and experience may be used to meet total experience requirement at the GS-5 level. Only education in excess of the first 60 semester hours is creditable toward meeting the specialized experience requirement. For example: six (6) months of specialized experience and two (2) years of successfully completed education above the high school level would meet this requirement. (TRANSCRIPTS REQUIRED)

OR

SPECIALIZED EXPERIENCE: GS-6 : One ( 1) year of specialized experience that equips you with the knowledge, skills and abilities to perform successfully the duties of the position. To be creditable for the GS-6 the experience must have been equivalent to the GS-5 in Federal service. Examples of experience includes: scheduling and making cash payments, interpreting US Treasury regulations, processing receipts, disbursements, examination, deposits and custody of cash items, reconciling cash with accounting and maintaining accountability for cash advances, resolving financial discrepancies, and maintaining financial records and ledgers.

You will be rated on the following Knowledge, Skills, Abilities and Other characteristics (KSAOs) as part of the assessment questionnaire for this position:

  • SKILL IN USING A VARIETY OF INTER RELATED STEPS AND PROCEDURES TO REVIEW, ASSEMBLE AND MAINTAIN CASHIER TRANSACTIONS.
  • KNOWLEDGE OF AUTOMATED SYSTEMS TO RECONCILE ERRORS THAT REQUIRE UNDERSTANDING OF NON STANDARD PROCEDURES DEMONSTRATING ABILITY TO WORK WITH A HIGH DEGREE OF ACCURACY.
  • ABILITY TO INTERPRET GUIDLELINES, APPLY PROCEDURES, AND DECIDE APPROACHES, AND RESOLVE SPECIFIC PROBLEMS RELATING TO FINANCIAL MANAGEMENT.
  • ABILITY TO COMMUNICATE WITH A DIVERSE GROUP OF INDIVIDUALS WITH VARYING LEVELS OF UNDERSTANDING IN ORDER TO OBTAIN, CLARIFY, OR PROVIDE INFORMATION RELATED TO FINANCIAL SUPPORT FUNCTIONS.
For more information on these qualification standards, please visit the United States Office of Personnel Management's website at http://www.opm.gov/qualifications .

IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE MAY NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. If your resume does not support your questionnaire answers, we will not allow credit for your response(s).

APPLICANTS PLEASE NOTE: Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Please refer to this checklist to ensure proper accreditation and for foreign education requirements.

Veteran's Preference:
When applying for Federal jobs, eligible veterans should claim preference on the Occupational Questionnaire in the section provided and provide a legible copy of DD-214(s) showing all dates of service as well as character of service (honorable, general, etc.). Additionally, veterans with service-connected disability of 10% or more must also submit a copy of their official statement from the Department of Veterans Affairs, or from a branch of the Armed Forces, certifying their service-connected disability and/or their receipt of compensation for service-connected disability.

Veterans with service-connected disability of less than 10%, non service-connected disability, and Purple Heart recipients, as-well-as those claiming derived preference for a spouse, widow or widower, or natural mother, should refer to and submit a completed " SF15, "Application for 10-Point Veteran Preference ," (go to http://www.opm.gov/forms/pdf_fill/SF15.pdf ) and required documentation with your application materials. For more information on Veterans' Preference, please visit http://www.fedshirevets.gov/job/veterans.aspx .

HOW YOU WILL BE EVALUATED:
Applicants will be ranked based on four quality groups, as follows:

Best qualified - applicants possessing experience that substantially exceeds the minimum qualifications of the position including all selective factors, and who are highly proficient in all requirements of the job and can perform effectively in the position;

Highly qualified - applicants possessing experience that exceeds the minimum qualifications of the position including all selective factors, and who are proficient in most of the requirements of the job;

Well qualified - applicants possessing experience that meets the minimum qualifications of the position including all selective factors, and who are proficient in some, but not all, of the requirements of the job; and

Qualified - applicants possessing experience and/or education that meets the minimum qualifications of the position including all selective factors.

After the vacancy announcement closes, reviewed applications are evaluated against the questionnaire responses and placed in the appropriate quality group. Qualified veterans will be afforded preference by being placed at the top of the appropriate quality group. Qualifying veterans with a service-connected disability of 10% or more will be placed at the top of the best qualified group. The best qualified group is the first to be referred to the hiring facility for further consideration and possible interview. The remaining groups may be referred based on the number of applicants available.

BENEFITS:
VA offers a comprehensive benefits package. This link provides an overview of the benefits currently offered: http://www4.va.gov/jobs/job_benefits/benefits.asp .

The Federal Government has special appointing authorities for persons with qualifying disabilities (go to http://www.opm.gov/disability/peoplewithdisabilities.asp ). For additional information on these, and other special appointing authorities, refer to this checklist or contact the hiring Human Resources Management Service at One Veterans Drive
Minneapolis, MN 55417
US
.

OTHER INFORMATION:
VA may offer newly-appointed Federal employees credit for their job-related non-federal experience or active duty uniformed military service. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed.

This job opportunity announcement may be used to fill additional vacancies.

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The United States Department of Veterans Affairs (VA) is a government-run military veteran benefit system with Cabinet-level status. It is...