Technology Support Analyst Senior
Arizona State University 318 reviews - Tempe, AZ

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The Technical Support Analyst Senior works with the Web development team to deliver critical ASU student recruiting and retention websites. Works independently, as well as collaborates with a team of internal clients, writers, graphic designers, marketing professionals and Web developers. The Technical Support Analyst Senior's primary role is building, maintaining and upgrading a variety of college and university Web pages using Drupal - a PHP-based content management system, JQuery, HTML, CSS, JavaScript and MySQL, as well as developing modules and integrating enterprise-level data through Web services; develops documentation and training materials for end-users, tests functionality, troubleshoots errors and/or problems with Web-based applications and makes recommendations for future enhancements.

Minimum Qualifications

Bachelor's degree in technology or related field AND two years' experience providing information technology services; OR, Six years experience providing information technology services; OR, Any equivalent combination of experience and/or education from which comparable knowledge, skills and abilities have been achieved. Certificates from recognized programs that indicate mastery of tools and techniques relevant to the assignment may substitute for up to six months of experience.

Desired Qualifications

Experience with: managing projects and ensuring goals and deadlines are achieved; developing responsive mobile websites; following defined development and branding standards; collaborating with a team in a studio environment, working independently; multitasking and problem solving; customer service and client relations. Demonstrated knowledge of: xHTML and CSS; JQuery, PHP, MySQL and Java Script; Drupal or content management systems; and GIT or similar SEM tools; internet and website best practices, related to usability and accessibility, security measures, Google analytics and SEO.

About this company
318 reviews
Sun lovers and knowledge seekers can turn to Arizona State University (ASU) for a well-rounded college education. The research university...