Camper Registrar - Nonprofit
Ronald McDonald House Charities of Southern CA - Pasadena, CA

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Main Job Duties
1. Camper/Family Registration
• Key contact person (customer service) for campers
• Receive all camper/family calls, emails, faxes and mail
• Receive and review all camper/family paperwork (application, medical form, immunization record) and call families for additional information
• Process and input all camper/family information from paperwork into Raiser’s Edge
• Call all Spanish speaking families to welcome them into the Camp family
• Pull camper/family files and place into session bins
• Relay any special needs/red flag camper/family concerns to Camp Director
• Prep, assemble and mail all confirmations, pick-up reminders and postcards
• Photocopy application pieces for Charge RN, busses and counselors
• Mail/fax/email application requests to returning campers/families in a timely manner
• After each session, update camper/family records in Raiser’s Edge
• Maintain integrity of filing system

2. Assist in the design and Spanish translation of all written communication for campers
• This may include: applications, cover letters, fact sheets, confirmations, guides, postcards, email campaigns, etc.

3. Camper/Family Program Evaluations - Coordinate the solicitation and tabulation of camper/family evaluations
• Produce mailing labels, photocopy applications and mail out during Camp session
• Once evaluations are received, enter evaluation data

Position Requirements
• Bi-lingual English/Spanish - verbal and written
• Competent in Microsoft Office Suite(Word, Excel, etc.)
• Excellent organizational skills and attention to detail
• Experience with database management (Raiser's Edge preferred)
• Excellent communication skills (phone & written / children & adults)
• Good character, integrity, and ability to adapt to camp setting

Salary: DOE Indicate in your cover letter you found this opportunity on

Contact Information

Contact: Meena Patel

Address: 765 South Pasadena Avenue
Pasadena, CA 91105

Fax: 626-744-9969