Solutions Consultant
ADP – Automatic Data Processing - Massachusetts

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At ADP we are driven by your success. We engage your unique talents and perspectives. We welcome your ideas on how to do things differently and better. In your efforts to achieve, learn and grow, we support you all the way. If success motivates you, you belong at ADP.

Insightful expertise is a core value at ADP. In Major Accounts Services, it means that we build exceptional business solutions for our clients so they can focus on what matters most to them - growing their business. We are a passionate partner committed to their success - and are looking for like-minded individuals who want to be part of our winning team.

Solution Consultant

Increases sales performance by working directly with MADMs to identify, develop and present business solutions with the latest messaging techniques to Major Account buyers. Ensures client expectations are in line with ADP's deliverable solutions. Provides support to the MAS sales organization through expertise of ADP Workforce Management services and solutions.

Travel requirements are based on role.


Partners with assigned regional/area sales force to meet assigned quota.
Develops relationships with prospects by building rapport with the users, decision makers and key stakeholders.
Performs needs analysis with prospective client practitioners and key management in all areas of Workforce Management including payroll, time and labor management, human resources, benefits administration, information technology and related financial systems.

Develops ADP strategic solution through:
o Reviewing needs analysis details to determine solution fit and/or necessary customizations
o Conducting research internally and/or externally
o Assist in coordinating the required internal & external ADP resources as needed
Assists in creating ADP's Power Positions and align them with the business needs of the prospect.
Tailors the advantage of the ADP solution to the specific needs of the prospective client user community to obtain their recommendation for ADP.
Conducts product demonstration with messaging techniques to establish the buyer connection to ADP and how we can meet their requirements.
Participates in responding to prospects Request for Proposal (RFP) / Request for Information (RFI).
Prepares the solution design document/trip notes for Implementation and assists MADM on ROI for the Sales Proposal. Participates in transition to Implementation to ensure the successful start of new business.
Assist ADP Product Marketing and Key Product Productivity in communicating information to sales teams regarding new releases and product enhancements.
Works with Product Demo Project Manager on development and enhancements to HTML and Live demo environment for the field.
Represents ADP at local and national trade shows and product seminars as needed.
Supports Virtual Sales model by leveraging technology and tools where possible.
Uses SFDC to track relevant SC/Sales metrics for all sales calls supported.

Experience, Skills, Academic:
Qualified Candidates must reside in one of the following locations:

Waltham, MA
Melville, NY
Salem, NH

Minimum of 2 years of related professional experience (i.e. Human Resources, Payroll and/or Benefits practitioner, system implementation, sales representative, IT representative, business consultant, application support/client service representative).

Communication, presenting, listening, teaming, probing and analysis.
Demonstrates proficiency in AutoPay and ADP Workforce Now Payroll. General understanding of HR and TLM offerings. Ability to work on multi-product deals.
Good business communication, listening, probing, analysis and presentation skills in a live and virtual sales environment.
Uses to track all sales opportunities.

Functional Responsibility:
Learns ADP products and services and solutions consultant methodology. Partner with/seeks input from SC Manager or more senior solutions consultant to increase sales performance by identifying, developing and presenting business solutions through use of messaging in sales presentations and securing the recommendation of the buyer community.
Personalizes and delivers prepared presentations.
Demonstrates through a combination of proficiency tests and live observations by SC Manager.

Works on prospects of low to moderate complexity and criticality to ADP. Works closely with more experienced SC, SC LDP Member or SC Manager throughout sale.

Team Building:
Begin to develop relationships with SC, Sales Team and Internal Business Contacts
Maintains a consistent positive attitude.
Focused on region sales goals and what is necessary to achieve/exceed them. Aware of area and division sales goals.
Communicates actively and escalates issues to the Solutions Consultant Manager through regular communication.
Actively involved with the sales team throughout the qualification/sales process.
Participation in industry conferences and activities.

BS degree or equivalent in education and experience.
PHR and CPP Certifications desired.

About ADP: We power organizations with insightful solutions that drive business success. Consistently named one of the "Most Admired Companies" by FORTUNE® Magazine, and recognized by Forbes® as one of "The World's Most Innovative Companies," ADP has over a half-million clients around the globe and 60+ years of experience as a world-wide leader of business outsourcing solutions.

ADP is an Equal Opportunity/Affirmative Action Employer; M/F/D/V. ADP believes that diversity leads to strength.

Job Category:
Client Service

Area of Interest:
Customer Service / Support

United States, Waltham, MA

About this company
Automatic Data Processing, Inc. (ADP) is engaged in providing business outsourcing solutions. ADP offers a range of human resource (HR),...