As a member of the care team, the Medical Assistant supports quality patient- and family-centered care principles through performing a variety of high level functions within a care team to support the needs of the healthcare team and patients/families. The Medical Assistant will gather information and documents to support the patient visit. The medical assistant is responsible for adhering to all policies, procedures and practice guidelines, promoting teamwork with all members of the health care team, maintaining complete, timely and accurate clinical documentation for each patient and continually looking for opportunities to improve processes and workflow
Graduate from an accredited Medical Assistant program or LPN
Current Certification by the AAMA.
Previous experience in ambulatory care setting.
Current AHA BLS certification. Excellent customer service and communication skills. Ability to prioritize and work with a fluctuation in workload. Willingness to work at other sites is encouraged. Ability to keyboard and utilize computer programs. Demonstrated focus on customer service/patient service with every interaction. Excellent public relations and communication skills. Ability to work as an effective team member to provide exceptional care. Ability to embrace change. Ability to work independently, demonstrate critical thinking skills and engage in ongoing process improvement.
Fairview Health Services - 2 years ago