Be part of
Be part of our growth
Be part of Empire Today!
Today, LLC is a leading home improvement and home furnishings shop-at-home
company. We offer a wide variety of products including carpet, hardwood,
laminate, ceramic, vinyl flooring and window treatments. We've been in business
for over 50 years and have a presence in most major metropolitan areas
throughout the country.
This is an exciting time for Empire Today, and we need
dedicated, enthusiastic people to help us grow! If you are someone who
thrives on challenge and believes that you can positively impact our business
while making change happen, then we invite you to apply to be a part of the
TITLE: Confirmations Representative
Outbound El Paso
TO: Retention Supervisor
is responsible for contacting existing customers in order to verify
This is a full
time position between the hours of Monday - Friday 8am - 7pm and Saturday 8am
DUTIES AND RESPONSIBILITIES
provided call plan and contact customers in the assigned markets.
customers who have scheduled an installation to confirm the appointment.
installation dates when requested by the customer and enter the new date in
customers with general pricing and product information
customer requests and record in appropriate systems
productivity, attendance and quality assurance goals daily
positive and cooperative attitude with customers and coworkers
functions as necessary or as assigned
SKILLS AND ABILITIES
Six months of
call center experience in customer service
verbal and written communication skills
Must be able to
call center computer systems
problem solving skills and a professional phone demeanor
committed to work a schedule within hours posted above
School Diploma or equivalent
Knowledge Requirements: MS Word, Excel, and Outlook.
employees enjoy a casual, yet results-oriented environment where we value
creativity, teamwork and innovation. To take your first step toward joining our
winning team, please apply today.
Empire Today - 18 months ago
copy to clipboard -
Our mission at Empire Today® is to secure loyal customers for life. Our employees strongly believe in this mission and work hard every...