For over 20 years, the staff at Paul Mitchell Schools has built strong working relationships with salons around the world. The Paul Mitchell network in the United States and Canada is over 70,000 salons strong, and we're located in 44 countries worldwide. Paul Mitchell trained hair designers to work in virtually every corner of the world, and every professional hairdresser knows the Paul Mitchell name.
If you work in a Paul Mitchell School, you join our culture and community and follow our systems.
Paul Mitchell School - Lombard has an opening for the position of Service Desk Coordinator .
To create the ultimate service experience for school guests as a service assistant to Future Professionals and promote the school and its Take Home products and services. To ensure a smooth guest service traffic flow on the clinic floor, as well as be a visionary with the ability to create magic with everyone that you come into contact with a smile.
Service Desk Coordinator Success Profile:
In order to be a fit for this exciting opportunity you must be able to provide extraordinary service experience for school guests as a service assistant to Future Professionals and promote the school and its Take Home products and services. Also, ensure a smooth guest service traffic flow on the clinic floor.
Job Requirements :
High School Diploma/G.E.D.
Previous customer service job experience.
Proficient in business computer basics. i.e. Microsoft Word, Excel, and Millennium software.
Schedule: Full-Time; 40 hours per week
Service Desk Systems
Product and Service Knowledge
Salon and Business Industry
Team Coaching and Communication
Culture Systems i.e. Mission and Vision
Possess excellent verbal and nonverbal communication skills.
Detail and service orientated.
Positive team player who will follow our mission and vision.
Communicate information regarding the school and Take Home products and services that creates the ultimate guest service experience.
Team supported culture
Comprehensive insurance benefits: Health, Dental, Supplemental and AD&D Life Insurance
Paid Holidays, Vacation and Personal time
Endless opportunities for financial and professional development
The opportunity to learn and work from the best and brightest through all facets of the industry.
PMTS is proud to be an Equal Opportunity Employer
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