Courtesy, professionalism, and excellent communication skills are key to the Director of First Impressions.
Detailed Description
Responsible for providing coverage of the telephone system along with other clerical duties assigned by the Office/Operations Manager. Greets and assists visitors, receives callers, determines nature of business and directs to destination.
ESSENTIAL JOB FUNCTIONS:
Answers incoming telephone calls in a cheerful, courteous, and timely manner and promptly directs each call to the proper party, taking messages when necessary.
Separates invoices, staples work order to invoice, and mails.
Reconciles and files Proof of Deliveries.
Assists callers with general information.
Directs visitors to appropriate department.
Maintains visitor and employment application logs.
Opens mail, stamps with date and distributes to designated departments.
On a daily basis, post all outgoing mail.
Receives, signs for, and distributes incoming packages delivered from UPS or Federal Express.
Provides clerical and administrative support to departments
SUPPLEMENTAL JOB FUNCTIONS:
May stamp incoming checks for deposit and forward to accounts receivable.
May issue visitor's pass when required.
May make future appointments for divisional personnel.
Performs additional duties as directed.
Job Requirements
STRENGTH REQUIREMENT:
Sedentary Work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently to lift, carry, push, pull, or otherwise move objects, including the human body. Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.
TYPE OF PHYSICAL REQUIREMENTS:
Acuity, near
Clarity of vision at 20 inches or less.
Accommodation
Adjustment of lens of eye to bring an object into sharp focus. This item is especially important when doing near-point work at varying distances from eye.
Reaching
Extending hand(s) and arm(s) in any direction.
Handling
Seizing, holding, grasping, turning, or otherwise working with hands. Fingers are involved only to the extent that they are an extension of the hand.
Fingering
Picking, pinching, or otherwise working with fingers primarily (rather than with whole hand or arm as in handling).
Talking
Expressing or exchanging ideas by means of the spoken word. Talking is important for those activities in which workers must impart oral information to clients or to the public, and in those activities in which they must convey detailed or important spoken instructions to other workers accurately, loudly, or quickly.
Hearing
Perceiving the nature of sounds. Hearing is important for those activities which require ability to receive detailed information through oral communication, and to make fine discriminations in sound, such as when making fine adjustments on running engines.
QUALIFICATIONS
EDUCATION & FORMAL TRAINING:
Basic knowledge of arithmetic, english, and grammar. Accuracy in checking, posting, and counting. Simple use of automated office equipment. Adaptable to clerical routines. Equal to a high school diploma.
