A Fresh Approach to Great Results.
Charlotte-based Compass Group North America is the leader in foodservice management and support services. By combining fresh ideas with the industry's greatest talent, we continue to set the standards for food and service excellence. Our vision for success is a powerful one - to continue to rise above the competition in every aspect of our business - from leading-edge technology, to purchasing, to foodservice, to catering and vending, to facilities management and support services. That kind of commitment commands only the best, and it.s our great people providing great service that generates our great results . In turn, it's important to us that our talented employees be given the proper resources to achieve their fullest potential. Play a key role in our future success:
Customer Relations Coordinator
The Customer Relations Coordinator will support the field operations. They will be responsible for building learning plans for all positions, reporting, uploading training from outside system and importing new associates in the RISC (Learning Management System). They will create presentations and training materials.
Job Duties and Responsibilities:
Coordinate travel and meeting planning with travel agencies in hospitals for all Training classes.
Coordinate and distribute SOP and Safety manuals, insuring distributed to all hospitals. Assist with collateral and marketing materials.
Liason with Project Management Tream. Insure information and tools are distributed prior to opentings. Includes distributing system user IDS and passwords to Managers.
Upload training information into RISC.
Manage invitations & logistics for Orientation classes. Manage distribution of training materials including equipment.
Pull PRC data from EasyView Database. Ensure PRC and HCAHPs data is on monthly dashboard.
Coordinate rollout of programs including HERO, CHAT. Distribute TEAM awards monthly.
Back-up to communications (Red Alerts, TSS Communications, etc.)
Collect and Follow-up on Action Plans, Operations reviews.
Collect and distribute opening updates. Responsible for keeping TSS Contact List updated weekly.
Coordinate quarterly safety inspections and create quarterly safety summary.
Support for field team when necessary.
High School Diploma required.
Associates Degree preferred.
Great People. Great Service. Great Results.
At Compass Group North America, our superior balance of efficiency and quality attract the highest caliber level of service our clients deserve. We retain the finest workers with a highly competitive compensation and comprehensive benefits plan. If you're looking for a career where you set the standard for personal advancement, then Compass Group North America is for you! Working together, we will continue to experience success as the industry's best. Achieving leadership in the foodservice industry
Compass Group North America is a diversity growth-oriented organization. Our goal is to improve the quality of work life by using fair and consistent treatment and providing equal growth opportunities for ALL associates. EOE & AA Employer M/F/D/V
Job ID: AB11211220782
Compass Group - 21 months ago
This company points the way to managed foodservices. Compass Group USA provides catering and dining services to corporate clients,...