Operations Associate IV (SBA Purchase Claims Analyst)
M & T Bank - Buffalo, NY

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Company Overview

Together, M&T Bank and Wilmington Trust, a part of M&T Bank Corporation, represent one of the country’s leading depository and lending franchises, a premier wealth advisory firm, and the partner of choice for corporate transactions and structures. As one of strongest, most successful companies in the U.S financial services industry, M&T continues to grow, offering value to our shareholders and opportunity to qualified professionals. Join our team of over 15,000 professionals and you’ll understand what drives our longstanding success: a promise of exceptional client service, a commitment to our communities, a focus on building long-term relationships, and a dedication to being the best employer you’ll ever have.

The Opportunity

Prepare SBA loan guaranty purchase claim packages for submission to the SBA. Ensure that documentation adheres to SBA standards in order to secure a successful claim. Work closely with work-out officers, sales staff, and SBA originations staff to process claims. Requires familiarity with SBA loan policies, Legal proceedings, Bankruptcy rules, Bank loan accounting, and collateral documents.

Primary Responsibilities

Prepare loan purchase packages for submission to the SBA ensuring all required information is included and correct.

Leverage multiple internal Bank systems to recover information related to the claim.

Work closely with work-out officers to ensure collection efforts are properly documented.

Troubleshoot and resolve documentation deficiencies.

Analyze work-out efforts and loan history to support guaranty reinstatement requests to the SBA on .matured loans.

Interact with work-out officers, bank office managers, external SBA personnel and external parties related to the loan claim.

Represent the Bank in discussions with SBA purchase center loan officers.

Monitor delinquent loans for expiring guarantees.

Prepare loan transfer requests.

Service the existing SBA loan workout portfolio which includes processing and justifying guaranty reinstatements with the SBA.

Participate in SBA department projects.

Minimum Qualifications Required

High School or GED required

Three or more years of office / administrative work experience

Good PC skills with good knowledge of Microsoft Office

Math, analytical and complex problem solving skills

Excellent verbal and written communication skills

Excellent customer service skills

Ideal Qualifications Preferred

Associate’s degree level of education or higher

Five or more years previous collections or credit related experience preferred

Notary Public

M&T is among the top 20 U.S.-based commercial bank holding companies with more than $79 billion in assets and more than 780 branches in New York, Maryland, Pennsylvania, Virginia, Delaware, New Jersey, West Virginia, Florida and Washington D.C. With more than 150 years of experience, M&T Bank is committed to be the best company our employees ever work for, the best bank customers ever do business with and the best investment our shareholders ever make.

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M&T Bank Corporation is an Equal Opportunity/Affirmative Action Employer M/F/D/V.

M&T Bank Corporation does not sponsor individuals for the purpose of obtaining H-1 Visas.

M&T Bank Corporation has policies and procedures in place to promote a drug free workplace.

Primary Location


New York-Buffalo-One M&T Plaza




Job Posting

Feb 14, 2013, 3:57:57 PM

Unposting Date


M & T Bank - 2 years ago - save job
About this company
359 reviews
M&T Bank is considered one of the country's most highly regarded regional banks. We were founded more than 150 years ago in Western New...